Produce Manager

USD $20.00/Hr.

Overview
:
The Job in a Nutshell:
The Produce Manager is responsible for the successful operation and profitability of the produce department which includes training, directing and monitoring all department staff.

Responsibilities
:

• Providing World Class Customer Service as a number one priority.
• Exemplifying integrity, responsibility, and excellence and adhering to all policies.
• Creating an inviting, full and shopable department.
• Ordering for the produce department and maintaining accurate inventory levels.
• Managing margin, COGS and overall department profitability including minimizing shrink and maximizing effective purchasing.
• Setting and maintaining the department on a daily basis including ensuring that the produce rack is consistently fresh, full and abundant throughout the day.
• Culling, crisping, rotating and properly handling/storing produce.
• Ensuring only certified organic produce is ordered and received.
• Ensuring all in-stock products/conditions meet company standards.
• Ensuring that all tools and equipment are cleaned in accordance with health department and company standards.
• Receiving all incoming produce orders per company standards.
• Offering and following up on special orders.
• Training and monitoring department personnel.
• Working with other department managers to cross-train staff to accomplish all needed tasks.
• Conducting active and passive demos.
• Merchandising shelves, endcaps and dynamic displays.
• Assisting in interviewing and hiring for department needs.
• Working with the store manager to address performance and/or disciplinary issues within the department.
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
• Maintaining the safety and security of customers and employees.
• Occasionally managing business disruptions to daily business such as loiterers, solicitation, emergency weather situations, bathroom misuse.
• Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
• Continually increasing product knowledge.
• Utilizing email and IS programs as needed.
• Opening and closing of store.
• Completing DSR and the closing cash processes may be required absence of any other qualified employee.
• Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings.

Although this is a general outline of job responsibilities all employees are expected to be “hands on” and do whatever it takes to get the job done and make the company thrive.

Qualifications
:

• High School diploma, GED or equivalent preferred.
• Ability to obtain forklift certification.
• 1-2 years of experience in a grocery/retail/produce environment preferred; natural foods background is a plus.
• 1-2 years of experience supervising others preferred.
• Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Sense of urgency in the completion of tasks.
• Excellent customer service skills.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency. Proficient in MS Word, Excel and Outlook.

Benefits
:

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that Increases with Tenure
• Paid Nutrition Education
• good4u Crew Member Discount
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

Full-Time Crew Members (30+ hours/week):

• Medical, Dental and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (through company paid short-term disability insurance)
• Company Paid Short-Term Disability Insurance
• Company Paid Life Insurance
• Retirement Savings Plan (401k) with discretionary Company Match
• He…