C-AAC Professional Staff Assistant

What You Will Do

This position will be filled at either the Professional Staff Assistant 1 or 2 level, depending on the skills of the selected candidate. Additional responsibilities (outlined below) will be assigned if the candidate is hired at the higher level. C-AAC is seeking a highly organized, detail-oriented professional to provide advanced administrative and office management support in a fast-paced, complex environment. This role serves as a primary administrative resource and requires the ability to work independently, exercise sound judgment, and prioritize competing demands.

Key responsibilities include ensuring continuous office coverage, coordinating schedules, reviewing and prioritizing incoming information, and determining appropriate actions. The successful candidate will manage complex calendars, plan and coordinate logistics, and arrange local and cross-organizational meetings while maintaining a high level of professionalism and confidentiality. This role also serves as a senior administrative presence within the organization, providing guidance, coordination, and informal mentorship to other administrative staff to ensure consistency, efficiency, and best practices across the group.

At the PSA 1 level, you will provide advanced administrative support while building institutional knowledge and expanding responsibility within the organization.

• Basic knowledge of and experience in a professional discipline relevant to specialized organizational functions or programs
• Basic experience with standardized LANL required systems
• Strong understanding of Laboratory organizational structure, policies, practices, and procedures related to assigned functions
• Excellent oral and written communication skills
• Strong customer service orientation
• Ability to build effective working relationships across all organizational levels
• Proven ability to organize, prioritize, and complete multiple tasks under tight deadlines and shifting priorities
• Ability to handle sensitive and/or classified information with discretion

At the PSA 2 level, you will perform the full scope of PSA 1 duties while taking on increased complexity, autonomy, and problem-solving responsibility, while serving as a senior administrative resource within the organization.

• Demonstrated experience in a professional discipline supporting specialized organizational functions or programs
• Proficiency with standardized and specialized software systems
• In-depth knowledge of Laboratory policies, procedures, and organizational structure
• Knowledge of applicable governmental regulations and potential environmental impacts related to assigned functions
• Experience researching issues, evaluating alternatives, and recommending solutions impacting business operations or program oversight
• Experience preparing reports, including specialized or technical reports
• Ability to effectively network and collaborate with senior internal and external stakeholders
• Ability to manage sensitive and/or classified information independently
• Experience serving as a senior or lead administrative resource within an organization
• Ability to provide guidance, coordination, and informal mentoring to other administrative staff
• Experience promoting consistency, best practices, and process standardization across administrative functions

Minimum

Job Requirements:

Professional Expertise
Advanced-level experience providing high-level administrative support in a busy office environment, including complex calendar management, domestic and international travel coordination, procurement, meeting logistics, visitor processing, timekeeping, accurate data entry, and tracking. Demonstrated ability to solve problems, implement solutions, and improve business practices to enhance customer satisfaction.

Business Systems
Expert-level proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) to produce professional documents, reports, spreadsheets, and presentations. Demonstrated database management skills and experience supporting specialized functions such as webpage maintenance and HR-related processes.

Decision Making
Ability to work independently with minimal oversight, take initiative, and make sound decisions within established guidelines. Experience interpreting policy, conducting research, analyzing issues, and recommending solutions to improve office operations and efficiency.

Personal Leadership
Ability to thrive in a dynamic environment with frequent interruptions and changing priorities. Demonstrated reliability, dependability, discretion, and professionalism when handling sensitive and confidential information.

Values and Behaviors
Strong collaboration skills with a proven ability to build positive working relationships and network effectively across administrative teams and key internal and external stakeholders. Willingness to take initiative, adapt to changing needs, and support team success.…