Operations Support Specialist, Administrative​/Clerical

What You Will Do

The Plutonium Supply and Disposition Division Office (PSD-DO) is seeking a highly motivated Operations Support Specialist 2/3 to join our dynamic team. You will interact daily with Group Leaders, First Line Managers, and supporting organizations. In this role, you will help ensure the effective execution of operational processes, provide logistical support for the division, and contribute to the success of LANL's national security mission.

The PSD Division Office fosters a collaborative environment, offering opportunities to learn new skillsets and grow professionally while working alongside dedicated professionals committed to operational excellence.

This position will be filled at either the Operations Support Specialist 2 or Operations Support Specialist 3 level, depending on the skills, experience, and qualifications of the selected candidate. Additional responsibilities and higher expectations are outlined below for the higher level.

• Safety and security are a primary responsibility for all Laboratory employees. Assures safety and security compliance, maintains required safety and security training, and makes safety and security an integral part of every task, including taking the necessary steps to stop work if continuing the job is unsafe or compromises security.
• Provide direct support of operations in programs, facilities, or organizations that have an operational or process-based deliverable.
• Ensure that the process is followed through to completion with efficiency, accuracy, and with high quality, while understanding and maintaining priorities.
• Follow established procedures, maintain documentation such as record-keeping, budget and cost-tracking, inventory-tracking; develop documentation when necessary.
• Communicate and coordinate with team-members, supervisors, and other involved organizations to ensure that deliverables will be efficiently met, obstacles are anticipated, and priorities are clearly understood.
• Assist with the development of detailed plans to manage processes, scope, quality, efficiency, risk to deliverables, communications, and professional responsibility.
• Perform various administrative tasks such as procurements, travel administration, resource scheduling, as well as office and personnel support.
• Assist with and coordinates the review and revision of procedures, scope, and process development and improvement pertaining to organizational or facility operations.
• Provide issues management support for a diverse range of complex issues where analysis of data requires evaluation of identifiable factors, including compilation, review, and assessment of data and the development of management assessments and/or recommendations.
• Assists in developing corrective actions that accurately address apparent and root cause analysis, data analysis, project management, safety and coordination of presentations and briefings and conducting critiques.
• Contributes to the organization's goals and objectives. Resolves a wide range of issues in creative ways.
• Provides customer service to internal customers and external customers.
• Fosters a mutually respectful and inclusive work environment that is free from discrimination and harassment.
• Networks with senior internal and external personnel in own area of expertise. Requires limited responsibility for making routine contacts on general matters outside of the immediate organization.
• Works under limited direction; receives general instructions on new assignments. Work is evaluated upon completion to ensure objectives have been met.

• Develop, lead, and/or coordinate various administrative functions in conjunction with or in support of operational program compliance, including planning, prioritizing, and scheduling of work activities. Coordinates budgeting, cost tracking, resource planning, and in placing procurements. Coordinates the development of training, delivery of organizational or facility-level training, tracking and assurance of employee training/qualification.
• Provide advanced guidance in interpreting governmental regulations and Laboratory policies impacting organizational or facility operations to ensure compliance.
• Coordinate the review and revision of procedures, specifications, and forms pertaining to facility operations.
• Develop and maintain required operational documentation including, but not necessarily limited to, good Laboratory practices, procedural manuals, conduct of operations, readiness reviews, quality control manuals, manufacturing orders, and change authorizations in accordance with government regulations and Laboratory policy.
• Develop operational policies, procedures, and reports. Develops and coordinates development of administrative processes.
• Assist in the oversight and management of self-assessments and incident investigations and ensures accurate development and/or processing of any required…