Directorate Action Officer; Levels

Responsibilities

This position serves as the Advisory and Assistance Services (A&AS) Action Officer for the Defense Threat Reduction Agency (DTRA) Operations, Plans, Policy, and Resources Directorate (J3/5/8). The Action Officer works collaboratively in a high‑tempo environment with a team of professionals who execute the routine business operations for the J3/5/8 Front Office. The Action Officer proactively anticipates and acts in support of the Director, Deputy Director, and Chief of Staff;

and improves overall Front Office and Directorate efficiency. The Action Officer also serves as a liaison between the Front Office and the Departments and DTRA Directorates.

• Coordinates support to the front office team of Executive Assistants, Action Officers, Task Managers, Technical Writers, and other A&AS support functions
• Possesses the ability to cover down on any of the front office team members responsibilities as needed in their absence or when workload is heavy
• Confidently assesses and actions incoming requests within the front office team
• Drafts, proof‑reads, edits, and provides final review of internal and external products
• Coordinates appropriate deliverable review for accuracy and clarity prior to senior leadership review
• Develops and delivers briefs to senior leaders
• Serves as alternate task manager and supports the development and routing of tasks as needed
• Assists with routing of internal or external deliverables until it reaches final destination
• Anticipates the needs and requests of the Front Office leadership, whether it be scheduling a meeting, drafting an Information Paper, or developing a draft SoP.
• Provides routine administrative support to include appointment scheduling, calendar management, note‑taking, and attending Director‑level meetings to capture and track completion of action items
• Provides strategic support to the Director, Deputy Director, Chief of Staff including but not limited to addressing Directorate mission and goals, as well as DTRA and DoD mission and goals as it relates to the J3/5/8 mission
• Readily supports administrative and logistical support of conference room reservations and set‑up (i.e. desks and chairs, Webcast, dial‑in)
• Actively takes notes and captures due‑outs and action items in all meetings
• Contributes and engages in meetings to provide suggestions, solutions, assistance, advice, etc.
• Manages incoming actions to the Front Office and assists with their tasking, tracking, action, and eventual closure
• Ensures critical information is disseminated to internal and external stakeholders
• Monitors progress on action items/tasks, generates metrics to demonstrate accountability for meeting deadlines, prepares monthly reports on action item/task status, and keeps leadership aware of late, pending, and new actions
• Actively participates in regularly scheduled Front Office coordination meetings
• Ensures frequent file management of relevant SharePoint and J:
  Drive pages and libraries, and share locations with team members
• Takes the initiative to provide solutions or tools possibly not yet considered to an issue/action item/task within the Front Office or Directorate (Thinking outside the box)
• Offers solutions and develops and implements process improvements
• Provides surge support to the CT Front Office on high‑priority action items and deliverables
• Other duties as specified by the customer

• Bachelor’s Degree
• Three years of professional experience in related work (or a Master’s and 1 year experience)
• Demonstrated ability to work in high‑visibility customer office in a high‑tempo environment
• Experience in DoD programs or operations
• Experience with Microsoft Word, Excel, PowerPoint and Share Point
• Strong attention to detail
• Active Secret Clearance and ability to gain TS/SCI
• Salary Range: $78,900 - $123,300

• Bachelor’s Degree
• Five years of professional experience in a related field (or a Master’s and 3 years’ experience)
• Experience in DoD programs or operations
• Demonstrated ability to work in high‑visibility customer office in a high‑tempo environment
• Experience with Microsoft Word, Excel, PowerPoint and Share Point
• Strong attention to detail
• Exemplary writing…