Department Manager in Training

Department Manager in Training

Ideal candidates should have previous Assistant Manager or long-term Shift Leader experience. A background in quick‑service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older.

• Department Managers lead shifts just like Shift Leaders to ensure customers get a fast, accurate, and friendly experience every visit.
• Manage assigned systems, set goals, delegate tasks to teams, motivate employees, and follow up on assigned tasks to create action plans that improve results and train other restaurant employees.
• Lead a specific Department—Guest Service, Kitchen, or People—responsibilities include:
  • Guest Service:
    Ensure crew and managers deliver a great customer experience, LTOs are executed at a high level, service staff are trained in procedures, community initiatives are executed effectively, and cleanliness and equipment maintenance are maintained.
  • Kitchen:
    Ensure the restaurant delivers great quality food quickly, manage food safety, control food cost, complete inventory counts, handle truck orders, train kitchen staff, and maintain cleanliness and equipment.
  • People:
    Interview, hire, onboard, retain, schedule, train crew and managers, execute a monthly FUN calendar, foster positive culture, and maintain cleanliness and equipment.
• Take action first:
  Lead internal functions including Employee Training, Food Safety, and Inventory Management.
• Be results oriented:
  Delegate tasks efficiently and report back results.
• Lead the experience:
  Support the General Manager to achieve restaurant performance and quality standards within your department.
• Work as a team:
  Partner with restaurant staff to ensure safe and efficient operations.

• Previous managerial experience is required, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule who enjoys working in a fast‑paced environment.
• Commitment to excellence and safety in the workplace.
• Strong customer service and support focus.
• Able to communicate effectively and anticipate customer needs.
• Ability to provide solutions and make decisions in a fast‑paced environment.

• Competitive pay
• Bonus program
• 6% 401(k) match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision, and Life Insurance
• Short-Term and Long-Term disability
• Discounted offers from partners such as Verizon, AT&T, Great Wolf Lodge, Regal Cinemas, Car Rentals, and many more with
• And much more!

So, what’s your job combo? We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law.

We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodations.

This job posting is for a position in a restaurant owned and operated by an independent franchisee. The franchisee owns a license to use McDonald’s logos and food products but is a separate company and employer from McDonald’s USA. Thus, if you are hired, the franchisee will be your employer, not McDonald’s USA.

Location:

Middleburg Heights, OH | Salary: $45,000.00 – $55,000.00 | Posted: 1 year ago