Scheduling Secretary; Union S-SVC

Scheduling Secretary (Union S-SVC) page is loaded## Scheduling Secretary (Union S-SVC) locations:
Lorain, OHtime type:
Full time posted on:
Posted Todayjob requisition :

** Company:
** Bon Secours by Compassus   THIS IS A COLLECTIVE BARGAINING UNIT POSITION   
** Position Summary
** The Scheduling Secretary (Union S-SVC) is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders.

The Scheduling Secretary (Union S-SVC) functions under the direction of the Manager Home Health and takes the lead in scheduling, coordinating, and organizing of all aspects of the clinical team including processing clinical documentation, serving as a customer resource representative for administrative associates, caregivers, and patients.
** Position Specific Responsibilities
*** Scheduling:  + Maintains staff schedules in software.  + Enters future schedules and daily staffing adjustments.  + Initiates working calendar for each employee.  + Coordinates visit schedules to ensure coverage of each day’s visits.  + Identifies and reconciles scheduling problems and refers to manager as appropriate.  + Tracks all pending and hospitalized patients.  + Interacts with intake staff and healthcare facilities.  

+ Schedules all disciplines to ensure timely provision of care occurs.  + Maintains availability lists for the interdisciplinary team. Schedules staff according to caseload needs,      utilizing per diems as needed to augment full and part-time staff.  + Maintains various home care and hospice reports.  + Collaborates with other teams to assure coverage for daily, evening and weekend visits.  + Coordinates assignment of patients to clinicians based on specialty, competency and geographic      location.
Documentation:  + Addresses variances identified in the open/missed visit reports and actively works to minimize issues.  + Receives all incoming patient, caregiver, and non-management documentation for their team. Responsible      for tracking documentation for timeliness of submission.  + Responsible for identifying untimely or incomplete work. Notifies clinical manager of deficiencies.  + Verifies visits, comparing clinician schedules to patient documentation, to ensure accurate payroll and      billing.  

+ Assists clinical staff with word processing support to plans of care and recertification’s.  + Supports processing of visits/supplies through software system to ensure appropriate billing.
Coordination:  + Answers phone calls and receive other information (faxes, etc.) sent to the team. Determines whether to      address situation independently or to forward to another party.  + Functions as an initial point of contact for interactions with care team members, managers and patients.  + Responsible for other general office duties for, i.e.: maintaining office machinery, faxing and copying, etc.  + Answers and routes incoming telephone calls for Mercy Health Home Care and Hospice.  

+ Thorough working knowledge on how to use Microsoft Office i.e., Word, and Excel.  + Ability to responsibly secure, report and deposit any Home Care or Hospice donations or payments.
Performance Improvement:  + Responsible for continuously identifying, suggesting, and participating in opportunities to improve      efficiency and effectiveness of the team.  + Ensures the mission and values are translated into daily work performance and relationships.
** Education and/or Experience
*** High School Diploma or GED required. Two (2) year/Associates Degree in Business, data management or related field preferred.
* Two (2) years of experience in an office environment, preferably in healthcare with experience staffing/scheduling.
** Skills**
* ** Other

Skills and Abilities:

** Strong written and verbal communication skills. Strong customer service skills. Strong analytical skills. Ability to coordinate efforts with team members within and…