Liquor Store Associate

We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves.

This role is responsible for increasing customer confidence and loyalty by providing courteous and prompt service, consistent operating conditions, and a friendly atmosphere.

Compliance (50%)

• Observe customers and check identification for age verification, identifying customers who should not be served additional alcohol and monitoring customers to assist in the prevention of open containers leaving the store.
• Deny sale of alcohol or tobacco to underage or intoxicated customers.

Customer Excellence (25%)

• Provide continuous attention to customers' needs.
• Greet, assist, and thank customers in a prompt, courteous, and friendly manner.
• Offer product suggestions to customers when appropriate.

Operational Excellence (25%)

• Stock and rotate department products to ensure freshness and date control.
• Restock and use supply items efficiently to eliminate waste and maintain the lowest supply cost.
• Operate department equipment and tools; operate cashiering equipment accurately and recognize all forms of tender and provide correct change when appropriate.
• Keep work area clean, orderly, and free from safety hazards; report faulty equipment and hazards to management.

Disclaimer:
Perform other job‑related duties as assigned.

Required

Education:

High School / GED

Preferred Education: High School / GED Diploma

Language Requirements: English (required). Spanish (preferred).

Relevant

Experience:

0–3 years minimum, no supervisory experience.

• Must be at least 21 years of age.
• TIPS training required prior to position start date.
• Ability to read, write, speak, and understand English, and proficiently follow instructions.
• Authorization to work in the United States or the ability to obtain the same.
• Successful completion of a pre‑employment drug test and background check.
• Compliance with all company policies and procedures.
• High standard of integrity and reliability.
• Basic computer skills required to participate in online training.
• Customer service skills.
• Ability to work in a fast‑paced and busy environment.

Retail – General Heavy. Physical demands: standing, walking, manual dexterity, repetitive movements, reaching, carrying, etc. Working conditions may include indoor, outdoor, cold, hot, wet, and humid environments. Safety risk factors include slippery floors, hazardous equipment, sharp objects, loud noise, chemicals, etc. Required equipment: cleaning supplies, registers, pricing guns, scales, scanners, racks, carts. Protective equipment: goggles, gloves, back brace. Lifting requirements: 250 lbs.

pulling, 50 lbs. lifting.

• Cicerone Certification
• Alcohol Compliance Training
• Tapping and Configuring Kegs
• Perfect Pour Essentials
• Beer Science & Styles
• Wine & Spirits Training
• Cigar/Humidor training
• Sampling station – wine dispenser
• DSD/Receiving – Fintech, Reclaim
• FIM (Fresh Item Management)
• Cashier training
• Cash Office training
• Service Desk – Lottery
• Grocery – stocking, rotation, ordering, merchandising
• Pricing – tags, signs, ad change
• MOD training – open and close store