Reliability Technician

Overview

Wilcox + Flegel is looking for a Reliability Services Technician I to join our dedicated team. Each day will bring new challenges with a variety of tasks as you support the team and provide exceptional service to our customers. You’ll have the opportunity to develop and grow professionally in a role focused in lubricant equipment and technical skills.

We offer an industry-leading benefits package that includes:

Medical, Dental, Vision, RX, Optional FSA

Optional Medical Waive Bonus
Company paid Life Insurance, Short Term & Long Term Disability, and AD&D

401(k) with generous company match

Paid Vacation Time, 120 hours per year

7 Paid Holidays

Working Holiday Pay

Paid Volunteer Hours

Employee Fuel Discount Account

Wellness Program Incentives

Recognition & Reward Program

Team Member Referral Bonus

Boot Reimbursement

Company Mission: To create lasting partnerships with our customers, our employees, and the communities we serve.

Vision: We make distribution effortless.

Our Core Values:

• Positively Impacting Others – Create positive energy using empathy and kindness.

• Adapt to Change – Embrace, encourage and excel in a changing environment.

• Team Environment – Create synergy with common purpose and commitment.

• Honest Communication – Communicate to build trust and mutual respect.

• Safe and Strong Work Ethic – Consistently producing high quality work in a safe manner.

• Conducts on-site customer visits.

• Replace filters and breathers at customer sites.

• Ensures lubricants are compatible with the machine, process fluids in work environment and performs common lubrication tasks.

• Troubleshooting, failure analysis, and problem solving of lubrication related equipment failures.

• Contamination control, collection, and disposal of used/waste oil.

• Ordering, receiving, distributing, and storing parts, conducting regular inventory counts.

• Collects, labels, and ships oil samples followed by communication with the oil analysis laboratory.

• Supplies management with verbal and written reports (CRM) on customer needs, problems, interests, competitive activities, and potential for new products and services. Performs other duties as assigned.

• Reviews and interprets engineering specifications, schematics, and blueprints to determine work procedures.

• Performs lube and fuel filtration as needed.

• Works alongside Reliability Technician III to perform advanced installations, repairs, and inspections, such as installing auto lube equipment and filtration units; building and dismantling pipe flanges, gaskets, and hoses; inspecting equipment, filters, and lubricants to recommend preventative maintenance.

• Continuously collaborates with and learns from fellow Reliability team members to develop skills in installation, fabrication, preventative maintenance, and troubleshooting of equipment and systems.

• Provide customer support by answering inquiries, troubleshooting issues, and following up to ensure timely resolution and satisfaction.

• Other duties as assigned.

• Some overnight travel is required.

• Consistently act in accordance with and model our Core Values.

• Performs all duties in a safe manner at all times.

• Perform consistent quality work within deadlines with or without direct supervision.

• Interact professionally with other Wilcox + Flegel Team Members, customers and suppliers.

• Work effectively individually and as a team contributor on all assignments.

• Work under pressure and be able to effectively manage stress as needed.

• Be accountable for behavior and achieving or exceeding results.

• Work independently while understanding the importance and necessity of clearly communicating and coordinating work efforts with other Wilcox + Flegel Team Members and organizations.

• Meet required attendance and punctuality standards established for the position.

• Bring your best each day in the performance of responsibilities and duties.

• Cooperatively and effectively perform other duties as may be assigned.

• Demonstrated aptitude for problem solving; ability to determine solutions for customers.

• Results oriented and…