Store Support, Customer Service Rep
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$16.50/hr - $18.50/hr
Job DescriptionAssociates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct customer or vendor interaction is sometimes required. These roles involve directing customers to store departments or merchandise, answering questions about product order status, handling cash management, or ensuring program compliance.
They play a critical role in maintaining high customer satisfaction. Candidates must work cooperatively with other associates, vendors, and carriers, often with little supervision. Key qualities include being detail-oriented, having strong time management skills, demonstrating integrity, and focusing on store operational objectives while supporting key responsibilities.
Specific positions may include:
- Associate Coordinator: $18.50
- Export Associate: $18.50
- Janitor: $16.50
- Lot Associate: $16.50
- Office Associate: $17.50
- Order Fulfillment Associate: $17.50
- Pro Fulfillment Associate: $17.50
- Pro Lot Loader: $16.50
The Home Depot offers various benefits as part of a total compensation package, including paid vacation, sick leave, parental leave, holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, and more. Benefits vary based on employment status and hours worked. For more details, .
Note:
Vacation and sick leave policies differ for salaried, hourly, full-time, part-time, and temporary associates, with specific accrual rates and eligibility criteria outlined in the full benefits description.
Available positions depend on business needs. Pay varies by position, market location, and individual qualifications.
Job Details- Seniority level:
Not Applicable - Employment type:
Full-time - Industry: Consumer Services
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