Field Service Technician III

We are seeking an experienced mechanical technician to join our Reliability Services team.

Join our team as a Reliability Services Technician III, where each day brings a new challenge with a variety of tasks ranging from on-site evaluations at customer locations to advanced troubleshooting and repairs. You'll have the opportunity to develop your skills and grow professionally while working alongside a dedicated team to drive continuous improvement and exceed customer expectations.

This position requires frequent travel between customer and work locations.

Industry-leading benefits package that includes:

Medical, Dental, Vision, RX, Optional FSA

Optional Medical Waive Bonus
Company paid Life Insurance, Short Term & Long Term Disability, and AD&D

401(k) with generous company match

Paid Vacation Time, 120 hours per year

7 Paid Holidays

Working Holiday Pay

Paid Volunteer Hours

Employee Fuel Discount Account

Profit Sharing Program

Wellness Program Incentives

Recognition & Reward Program

Team Member Referral Bonus

Boot Reimbursement

Position Summary:

As a Millwright - Reliability Services Technician, you will provide technical support and expertise to our Reliability Services Team. You will be responsible for site visits and evaluation of equipment and lubricant maintenance strategies with a focus on continuous improvement and exceeding our customers' expectations. Responsible to consistently role model our Core Values.

Company Mission:

To create lasting partnerships with our customers, our employees, and the communities we serve.

Vision:

We make distribution effortless.

Our Core Values:

• Positively Impacting Others - Create positive energy using empathy and kindness
• Adapt to Change - Embrace, encourage and excel in a changing environment
• Team Environment - Create synergy with common purpose and commitment
• Honest Communication - Communicate to build trust and mutual respect
• Safe and Strong Work Ethic - Consistently producing high quality work in a safe manner

Essential Position Functions and Responsibilities:

• Conducts on-site customer visits.
• Recommends preventive maintenance by identifying and correcting potential issues, removing worn out pieces and lubricating mechanical parts as authorized by customer.
• Conducts inspections for preventative maintenance, including observing lubricant volume levels, filter conditions, flow rates, pressures, ventilation, oil color, temperatures, vibration, unusual noises, or odors, etc.
• Works with Reliability Services Manager to further develop the roles and responsibilities of the technician team for continued growth, development, and profitability.
• Works as a Mentor/Trainer in a role that raises collective knowledge and abilities.
• Reviews and interprets engineering specifications, schematics, and blueprints to determine work procedures.
• Identifies and repairs problematic parts of a machine by running tests, making temporary repairs, or installing new parts.
• Performs lube and fuel filtration as needed. Builds and dismantles pipe flanges, gaskets, hoses, etc.
• Ensures lubricants are compatible with the machine, process fluids and work environment and performs common lubrication tasks.
• Advanced troubleshooting, failure analysis and problem solving of lubrication related equipment failures.
• Contamination control, collection, and disposal of used/waste oil.
• Collects, labels, and ships oil samples followed by communication with the oil analysis laboratory.
• Builds and sustains positive and long-lasting relationships with customers and prospects.
• Strategic technical partner to Reliability Services Sales Engineer and Manager in developing customer plans, recommendations, solutions, and quotes.
• Expedites the resolution of customer problems and complaints utilizing all possible resources.
• Supplies management with verbal and written reports (CRM) on customer needs, problems, interests, competitive activities, and potential for new products and services.

Overall Essential Performance and Behavioral Expectations:

• Consistently act in accordance with and model our Core Values.
• Performs all duties in a safe manner at all times.
• Perform consistent quality work within deadlines with or without direct supervision.
• Interact…