Study & Student - Student Tutor

Position: Work Study & Student Help - Student Tutor 1
The Tutoring Center is looking for Student Tutors!

Tutors perform a variety of tasks in support of the Learning Commons, including providing 1:1 supplemental support in individual classes, group study, answering basic informational and directional questions, and providing quality customer service to a diverse client-base. In addition, you will be required to attend 5 hours of in-person training for College Reading and Learning Association (CRLA) requirements. Tutor 1's are expected to perform duties according to library standards of accuracy, timeliness, tact, and confidentiality

Must have the flexibility to work between 5 and 19 hours a week.

* Please note that this is a student position, and applicants must be current students at Lower Columbia College.

If you have any questions or concerns, please reach out to the Workforce & Career Services team by phone at  or email careers

* Provide tutoring to LCC students

* Work with the student to develop a plan that fits their individual needs

* Model and encourage collaborative study strategies

* Create and manage resources

* Use technologies, including the tutor schedule, Zoom, email, and Google Chat

* Use effective written and verbal communication

* Provide front desk activities, including scheduling and checkouts

* Perform opening and/or closing duties

* Other duties as assigned

Demonstrate creative problem solving and critical thinking skills by:

* Assessing situations and determining an appropriate response

* Diffusing difficult situations before they escalate

* Using discretion when dealing with sensitive or difficult issues

Demonstrate intercultural competence and awareness of power, privilege, and inequity by:

* Maintaining a positive, accessible, and inclusive environment for all students and staff

* Using active listening strategies to understand what others are saying before responding

* Speaking respectfully and exhibiting sensitivity to other cultures and viewpoints

* Respect and patience for working with a diverse range of writing, reading, speaking, and computer literacy levels within adults of all ages

Demonstrate professionalism and work-readiness skills by:

* Being punctual; following approved schedule with minimal revision

* Dressing, speaking, and behaving appropriately while at work

* Completing routine tasks and following policies/procedures without reminders

* Working collaboratively as a team to complete responsibilities in an equitable manner

* Responding to requests, inquiries, and feedback with tact and diplomacy

* Articulating policies, procedures, and services to students, staff, faculty and the public informing coworkers about situations as they arise

* Responding promptly to inquiries and requests from supervisors in person and via email

Support the physical, virtual, and social environment in the tutoring center by:

* Using judgment to ensure the efficient and effective use of resources

* Maximizing student access to academic support services by ensuring appropriate use of space and technology within the Learning Commons

* Using positive speech to foster good relationships with students and colleagues

Job Requirements

* You must obtain instructor approval from an instructor or faculty member for the area(s) you wish to tutor and be interviewed and accepted by the Coordinator.

* Complete a self-evaluation every quarter and conference with the Tutor Coordinator in the last two weeks of the quarter to review all student and self-evaluation materials.

* Maintain at least a 2.5 cumulative and quarterly GPA. Grades will be checked after each quarter, and falling below a 2.5 GPA will lead to dismissal from peer tutoring except in extenuating circumstances as approved by the Tutoring Coordinator.

* Attend all tutor trainings

Minimum Qualifications:

* Good Academic Standing

* B or higher grade(s) in course(s) to be tutored

* Professionalism and customer service mindset

* A passion for serving students in a high volume, quick paced environment

* Patience and confidence in working with a diverse student body

* An interest in teaching techniques and digital literacy

* Pass a background check

* Must be enrolled at LCC to be eligible for hire

Tutor Characteristics:

* Honesty, Integrity, Good Academic Standing, Customer service skills

* Ability to learn new job functions quickly

* Ability to work without constant supervision

* Ability to work quietly, neatly, accurately, and efficiently

* Flexibility and reliability

Equal Employment Opportunity

Lower Columbia College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, citizenship or immigration status, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal as required by Title VI of the Civil Rights Act of 1964, Title VII of the Civil Rights Act of 1964, Title IX of the…