T Mobile Authorized Retailer Sales Associate

Benefits

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase at Luna Wireless, an Authorized T‑Mobile Retailer! Luna Wireless is one of the largest Authorized T‑Mobile Retailers in the US.

Seeking candidates with a hustle and ambition for unlimited potential. If you want to earn unlimited commissions while working in a fun, fast‑paced environment, Luna Wireless is the place to be! We have FT and PT positions available. Spanish bilingual speakers are preferred but not required.

Retail Sales Representatives (RSR) work as a member of a Retail Team of Experts to bring the T‑Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry.

• Help customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in‑store.
• Explore individual needs and provide hands‑on demonstrations of the latest and greatest technology in store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan that keep our customers connected to the people and lifestyle they love.
• Approach service and sales needs with composure, integrity, and compassion.
• Consistently use digital tools in interactions and onboarding to actively demonstrate our coverage and plans.
• Complete training on the T‑Mobile in‑store experience, new skills, processes, systems knowledge and reference resources.
• Use time on shift effectively by seeking information between customers and learning about innovations in wireless and technology.
• Perform cash handling and store operations responsibilities as needed.
• Collaborate with T‑Mobile employees across channels to resolve issues and create a seamless experience.
• Identify and hand off small business leads.
• Support team initiatives and create an inclusive environment.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it.
• Competitive drive and proven ability to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.
• Effective at balancing customer needs and performance goals.
• At least 6 months of customer service and/or sales experience, retail environment preferred.

• Competitive base pay plus milestone bonuses.
• Benefits for part‑time and full‑time associates.
• Medical, dental and vision benefits.
• 401(k) plan.
• Generous paid time‑off programs.
• Phone service discounts.
• Serious growth potential for your career.

• At least 18 years of age.
• Legally authorized to work in the United States.
• High School Diploma or GED.
• Bilingual candidates are encouraged to apply.

We invite you to apply today and explore what could become the career move of a lifetime. Join a company revolutionizing the wireless industry.

We are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but don’t meet every single qualification, we encourage you to apply anyway.

We are an equal opportunity employer and welcome everyone to our team.

Entry level

Part‑time

Sales and Business Development

Wireless Services

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