Receiving Assistant

USD $16.68/Hr.

The Receiving Assistant is responsible for assisting the Receiving Manager in the successful operation of the receiving department. Applications are accepted by the date below; the hiring timeline may be updated if extended.

• Providing world‑class customer service as the number one priority.
• Exemplifying integrity, responsibility, and excellence while adhering to all policies.
• Assisting the receiving department manager in accurately receiving all incoming products, including date, accuracy, and damage checking.
• Scanning all incoming and outgoing product.
• Staging products for efficient delivery to the sales floor.
• Processing POs, RPOs, mispicks, invoices, and paperwork timely and accurately.
• Researching and processing all discrepancies.
• Communicating with department managers regarding delivery issues and vendor out‑of‑stocks.
• Following up on special orders.
• Operating a forklift and pallet jack as required.
• Maintaining a clean and organized back room.
• Working with the department managers to address performance issues within the department.
• Supporting store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Handling register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes.
• Maintaining the safety and security of customers and employees.
• Assisting in training and monitoring of department personnel, including assigning and following up on tasks.
• Providing additional help and store backup on the sales floor when receiving duties are complete.
• Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support.
• Continuously increasing product knowledge.
• Using SAP, inventory management software, emailing, and other IS programs as needed.
• Working a schedule based on store needs, including evenings, weekends, and holidays. Position requires working five days, 40 hours per week, and attending mandatory store meetings.
• This position has limited Manager on Duty but is never intended to be the overall Manager on Duty for the store.

• High School diploma, GED or equivalent preferred.
• 1 year of experience in grocery/retail or receiving environment preferred; natural foods background a plus.
• 1 year of experience supervising others preferred.
• Ability to obtain forklift certification.
• Ability to pass food safety training courses and/or certifications, maintain compliance, and keep certifications up to date and registered if applicable.
• Ability to manage changing priorities and stay focused on the task at hand.
• Sense of urgency in the completion of tasks.
• Excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained, able to count currency, and proficient in MS Word, Excel, and Outlook.

• Birthday Bonus Pay
• Vitamin Bucks (up to $2,080 earned as store credit annually)
• Holiday Pay for 5 Holidays – Stores Closed
• Paid Time Off (sick days and vacation) that increases with tenure
• Paid Nutrition Education
• Good4u Crew Member Discount
• {N}power Program (customer appreciation and rewards program)
• Regular, Scheduled Pay Increases
• Advancement Opportunities and Career Development
• Health and Wellness Program
• Employee Assistance Program (EAP)
• Employee Referral Program

• Medical, Dental, and Vision Insurance
• Paid Parental Leave
• Paid Medical Leave (through company paid short‑term disability insurance)
• Company Paid Short‑Term Disability Insurance
• Company Paid Life Insurance
• Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long‑Term Disability Insurance, Term Life Insurance
• Retirement Savings Plan (401k) with discretionary company match
• Healthcare and Dependent Care Flexible Spending Account (FSA)
• Health Savings Account (HSA) with company match

At the heart of Natural Grocers' commitment to our community and crew is this belief:
All people should be empowered to experience health and wellbeing! We honor diversity,…