Executive Team Leader Service & Engagement; Assistant Manager Front End- Longview, TX

Executive Team Leader Service & Engagement (Assistant Manager Front End) – Longview, TX

Join Target as an Executive Team Leader Service & Engagement (Assistant Manager Front End). This role is located in Longview, TX and focuses on driving guest experience and store service excellence.

Pay range: $60,000 - $120,000.

Target invests in employees through comprehensive health, vision, dental, life insurance, 401(k), employee discount, short‑term disability, long‑term disability, paid sick leave, paid national holidays and paid vacation. For more information on benefits:
Target Benefits.

• Build a team of passionate Guest Advocates and Service & Engagement Leaders who exceed guest service expectations.
• Drive total store sales and understand your role in sales growth and profitability.
• Anticipate staffing needs, talent plan and recruit – long and short term.
• Manage leaders to follow up on training, check for understanding and provide continuous education opportunities.
• Engage in development conversations throughout the Service & Engagement career path.
• Personalize recognition and appreciation to reinforce critical guest service behaviors.
• Establish a culture of accountability through clear expectations and performance management.
• Utilize business reporting and guest insights to troubleshoot and follow up on opportunities.
• Respond quickly to any negative guest shopping experience by de‑escalating and supporting the team to resolve the issue.
• Own scheduling, support peak traffic times, key holiday events and weekends.
• Manage the store experience, reacting with urgency to staffing or scheduling changes.
• Support a frictionless guest experience for check‑lanes, self‑checkout, Order Pick‑up and drive‑up.
• Champion physical and digital offerings to educate and promote Target benefits and rewards.
• Keep the team up‑to‑date on major promotions, brand launches and events.
• Use guest survey reporting tools to drive change and coach teams.
• Lead the team to deliver an efficient guest pick‑up experience.
• Work a schedule aligned to guest and business needs, including evenings, weekends and holidays.
• Demonstrate ethical conduct, safety and compliance, holding others accountable.
• Follow all safe and secure training and processes.
• Address store needs (emergency, regulatory visits, etc.).
• Perform all other duties as required by business needs.

• 4‑year degree or equivalent experience.
• Strong interpersonal, communication and business acumen.
• Experience managing conflict, leading and holding others accountable.
• Ability to interact with all levels of the organization.
• Strong analytical, decision‑making and quantitative skills.
• Adaptability to new technology.
• Ability to manage workload and prioritize tasks independently and with a team.
• Access to all areas of the building to respond to guest or team member issues.
• Interpret instructions, reports and information accurately.
• Efficient and safe handling of merchandise, including lifting up to 40 pounds when required.
• Accurate cash register operations and cash transaction handling.
• Flexible work schedule, including nights, weekends and holidays; regular attendance necessary.

Benefits Eligibility: Please review benefits eligibility for this role at

Americans With Disabilities Act (ADA): Target will make reasonable accommodations for applicants with disabilities. For accommodation requests, contact candidate.acc Technical or non‑accommodation‑related requests will not be addressed through this channel.

Mid‑Senior level

Full‑time

Information Technology – Retail

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