Care Transition Coordinator Hospice Sales

Care Transition Coordinator Hospice Sales

Join to apply for the Care Transition Coordinator Hospice Sales role at Vital Caring Group
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As a Care Transition Coordinator (CTC), you will serve as the primary liaison between referral sources, patients and families facing end-of-life or home health needs, and the clinical team. You will support seamless transitions of care by conducting effective sales calls, strengthening relationships, educating partners and families, and coordinating timely referrals. You will embody our values:
Trustworthy, Capable, Compassionate, Proactive, and Called.

• Referral Development & Sales Execution:
  Serve as a liaison between referral sources, patients and caregivers, and the clinical team to ensure seamless coordination through the care transition process.
• Execute effective, structured sales calls using pre-call planning, rapport building, probing questions, objection handling, and closing techniques.
• Identify and meet the needs of referral partners through consistent communication and service excellence.
• Successfully execute weekly, monthly, and quarterly strategies to increase market share and drive referral growth.
• Initiate, manage, and document consistent sales activities across multiple contacts within each referral source.
• Achieve established referral and admission goals and contribute to overall organizational growth.

• Relationship Building &
  
  Collaboration:
  
  Build and maintain collaborative working relationships with referral partners, community stakeholders, and internal teams.
• Represent the organization professionally across healthcare settings.
• Work with clinical and operational leaders to support timely admissions and patient onboarding.
• Participate in community outreach, education, and events to increase awareness of services.

• Care Coordination Support:
  Engage patients, caregivers, and hospital care teams to facilitate appropriate, timely home health or hospice transitions.
• Communicate key patient needs, risks, and updates to internal teams to support safe care delivery.
• Maintain accurate documentation in CRM and EMR systems to support communication and continuity of care.

• Professional Standards:
  Demonstrate strong time management, organization, and follow-through; maintain accountability to regulatory requirements, agency policies, and compliance standards; participate in meetings and professional development; perform additional duties as assigned.

• Qualifications:
  
  Bachelor’s degree in Healthcare, Business, Marketing, or related field preferred; equivalent experience accepted. Minimum two years of healthcare or related sales experience; hospice or home health experience preferred. Strong communication and relationship-building skills. Proficiency with Microsoft Office and CRM systems. Ability to work independently with a dynamic schedule. Reliable transportation with current auto liability insurance.

• Environment:
  Works primarily in the field with referral sources across hospitals, SNFs, physician offices, and community settings. Requires local travel within the service area; occasional adverse weather conditions may be encountered. Flexible schedule to meet referral partner needs.