Corporate Phone Operator

Overview

Job Opportunity:
Corporate Phone Operator. Are you a master of communication with a knack for multitasking? Do you enjoy being the friendly voice that ensures smooth connections in a corporate environment? If so, we have the perfect role for you.

Location:

4000 US Hwy 259 N, Longview, TX 75605

Employment Type:

Full-time

Who we are:

DATCS, LLC was established in 1989 and is a certified Woman Owned company. We lead in creating and maintaining Drug-Free workplace environments specializing in DOT compliance and background screening. We improve work and school environments through testing and screening that promotes safety, compliance, and wellbeing. We provide timely, accurate, and affordable testing along with expert training to help our clients understand and make smart decisions about the results.

As a Corporate Phone Operator, you will be the first point of contact for our clients, employees, and stakeholders. You will manage incoming calls with professionalism, direct inquiries to the appropriate departments, and provide outstanding customer service that reflects our company values.

• Answer, screen, and route incoming calls promptly and courteously.
• Provide accurate information to callers regarding company services, departments, and contact details.
• Handle high call volumes efficiently while maintaining a positive attitude.
• Collaborate with team members to ensure smooth communication flow across departments.
• Perform light administrative tasks, such as logging messages and scheduling calls when needed.

• Exceptional verbal communication and active listening skills.
• Strong organizational and multitasking abilities.
• A friendly and professional demeanor, even under pressure.
• Basic computer skills (familiarity with phone systems, email, and office software is a plus).
• High school diploma or equivalent (additional education or experience in a similar role is an advantage).

• Team-Oriented Environment:
  Work with supportive colleagues in a collaborative setting.
• Growth Opportunities:
  Develop your skills and grow within the company.
• Competitive
  
  Salary & Benefits:
  
  Paid vacation and sick time. Group health, dental, vision, life and IRA.

Please do not call to check on your application. You will be notified by email or text of your status.

Pre-employment background check and drug test.

Job Posted by Applicant Pro