Bilingual Member Services Specialist; Call Center
Job in
Longview, Gregg County, Texas, 75606, USA
Listed on 2026-02-01
Listing for:
East Texas Professional Credit Union
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM, Call Center / Support
Job Description & How to Apply Below
A regional financial institution is seeking a Member Service Representative to manage member inquiries and service calls with professionalism. The role requires a high school diploma, at least 1 year of experience in customer service within a financial environment, and excellent communication skills. Responsibilities include resolving questions about accounts and cross-selling services. This position plays a critical role in maintaining a positive reputation and supporting the Customer Service Center.
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