Chef de permanence​/Transport Duty Manager

Supervision QHSE About YHU Terminal

YHU Terminal is a joint venture between Porter Aviation Holdings and Macquarie Asset Management
, leading the development of a new, state‑of‑the‑art passenger terminal at Montreal Metropolitan Airport (Saint‑Hubert). Scheduled to open in late 2025
, the terminal will serve up to four million passengers annually
, setting a new benchmark in passenger experience and operational safety

Under the direction of the Catering Operations Manager
, the Transport Duty Manager – Catering Operations is responsible for the daily coordination and supervision of catering activities. The role ensures ground operations are conducted safely
, efficiently
, and in full compliance with operational standards. The Duty Manager also plays a key role in implementing QHSE practices, conducting audits, and leading incident investigations related to ramp services.

• Lead all daily transport activities, ensuring safe, efficient, and compliant servicing of aircraft.
• Coordinate driver assignments, vehicle routing, break schedules, and shift coverage.
• Verify aircraft loading according to loading diagrams, galley plans, and airline specifications
  .
• Monitor on‑time performance and operational efficiency throughout the shift.
• Conduct daily briefings with catering drivers to align on goals and safety updates.
• Assign tasks, manage shift coverage, and support real‑time decision‑making to maintain smooth operations.
• Ensure proper return‑to‑base procedures, including seal verification, waste offload coordination, and documentation accuracy.
• Provide coaching and on‑the‑ground support to ramp staff.
• Resolve operational delays, equipment issues, and irregularities in real time, escalating when required.

• Enforce compliance with company safety policies
  , airport authority regulations, and Transport Canada standards.
• Conduct or participate in incident investigations and ensure timely reporting and documentation.
• Support or lead ramp audits
  , inspections, and quality checks.
• Ensure strict adherence to ramp safety rules
  , PPE requirements, and vehicle operation policies.
• Promote a proactive safety‑first culture through visible leadership and training reinforcement.
• Track and follow up on safety observations and corrective action plans.
• Support corrective actions and monitor compliance with QHSE recommendations.

• Ensure transport teams follow all HACCP controls, temperature requirements, and safe food handling SOPs.
• Verify pre‑dispatch temperatures, dry ice placement, and cold chain integrity until delivery to aircraft.
• Report any signs of tampering, contamination, or security breaches.
• Confirm all aircraft are serviced only with screened, approved, and documented catering assets.

• Maintain accurate Catering service logs, incident reports, and operational records.
• Support driver qualification files, licensing, recurrent training records, and performance tracking.
• Collaborate with other departments to resolve service issues and improve processes.
• Participate in audits (internal, Transport Canada, CFIA, airline).
• Carry out other operational duties as assigned by the Operations Manager.

• Minimum 5 years of supervisory experience in transport, ground handling, inflight catering, or ramp operations
  , with leadership responsibilities.
• Strong leadership skills with the ability to communicate effectively and motivate teams.
• Clear criminal background & ability to obtain Transport Canada security clearance.
• Excellent written and verbal communication in;
  French
  /
  English is an asset.
• Valid Driver’s License and AVOP (D/A) certification (or willingness to obtain).
• Organized, adaptable, and able to perform under pressure in a time‑sensitive environment.
• Committed to fostering a strong culture of safety
  , quality
  , and operational discipline
  .
• Flexible and available to work varied shifts (day, evening, night, weekends, holidays) as required.