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Bilingual

Senior Director, AI-Driven Customer Service & Planning

Job in Longueuil, Province de Québec, Canada
Listing for: Techo-Bloc
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 100000 - 125000 CAD Yearly CAD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading manufacturing company in Longueuil is seeking a Senior Director of Customer Service and Planning to enhance operational effectiveness. This role involves leading 30+ team members across North America and focusing on elevating customer satisfaction through tech-driven service improvements. Candidates must have over 10 years of experience in supply chain or customer service, excellent leadership skills, and be bilingual in French and English.

The position offers competitive compensation and the chance to make a significant impact within the organization.
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Position Requirements
10+ Years work experience
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