Supervisor, Retail, Retail & Store Manager

Join to apply for the Supervisor role at IPP - Independent Pet Partners
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Position Purpose
. Do you think of your pet as a member of the family? If so, we share that devotion and strive to deliver the best for pets. As a Supervisor, you will deliver exceptional service to our pet parents, steward the store environment, achieve positive business results, and perform operational functions.

Part-time

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front‑end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock room.
• Assist with other projects as needed including markdowns, re‑tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager or Retail Management Team.

• Must be 18 years or older.
• Passion for extraordinary customer service and the well‑being of pets.
• Professional retail sales experience preferred.
• Professional supervisory experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills—both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, including evenings and weekends.
• Time‑management and organizational skills.

• Position requires working both indoors and outdoors to assist with customer carry‑out.
• Must be able to stand 8 hours per day.
• Must be able to lift 50 pounds on a regular basis.
• Comfortable working with a wide variety of animals, including small and large dogs.
• Comfortable working around pet hair and dander.

• Greatly discounted, employer‑subsidized pet insurance.
• PTO (paid time off) – 1 hour per every 30 hours worked.
• 401(k) Program – employer match at 0.25% for each 1% contribution, up to 6%; must be 21 or older.
• Employee Assistance Program / 24×7, completely confidential.
• Generous discounts on goods and services.
• Team Member Feeder Program – eligible for one unit of participating vendor products each month.
• Store Bonus Incentive Program.
• Growth opportunities:
  Store Manager In‑Training and Groomer Apprenticeship programs.

$15.31‑$17.31 per hour DOE/DOQ. Subject to change depending on State/City/County minimums.

IPP is an equal‑opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or team member based on any legally recognized basis, including but not limited to: race, color, national origin or ancestry, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), gender identity or expression, physical or mental disability, genetic information, veteran status, uniformed service member status, sexual orientation, age (40 or over), or any other status protected by federal, state, or local law.