Intern Technical Project Management

About Us

Intrado’s mission is to save lives and protect communities by helping them prepare for, respond to, and recover from critical events
. Our cutting‑edge, innovative SaaS company is at the forefront of transforming preparation for and response to 911 emergencies with next‑generation, data‑driven software. At Intrado, we’re passionate about our mission, our customers and our team members, and seize the opportunity every day to make an impact through #workworthdoing.

This role is onsite (not a remote internship) in Colorado and housing is not provided. As such, candidates local to the state or who list they have housing available in Colorado will be considered first.

An internship at Intrado isn’t just a summer job, it’s an unforgettable experience!

Start Date:
May 27th
- August 14th

Location: 1601 Dry Creek Dr, Longmont, CO 80503

This position will support our Next Gen Technical Project Management Operations team. This team has been awarded a new contract to help modernize rural PSAPs (Public Safety Answering Points‑911 Call Centers). We’d like our intern to help ramp up our speed and find process improvement efficiencies. You’ll also gain experience in deployment of our 911 call routing service.

• Make an Impact – you’ll complete a meaningful project that will support your career goals AND have a lasting impact on Intrado and the communities we serve.
• Gain Skills and Knowledge from Industry Leading Experts – through your hands on learning experience, you will work closely with and constantly learn from a team that are the best in the business.
• Build a Network – from fellow interns to our executive team, you’ll have endless opportunities to connect with and learn from Intrado team members during the summer and beyond.
• Be Mentored – we will pair you up with a mentor who will provide support throughout the internship experience to ensure your success!
• Be a curious and hungry learner- seek out the chance to grow from our incredible team members
• Share your ideas for innovation, process improvement and ways we can delight our customer

• Analyze current project management processes and suggest process improvements to increase speed of deployment.
• Support full time staff working a specific set of 911 deployment projects by assisting with end user data collection, performing data comparisons, quality review checks, creation of test plans, end user test case execution, and test case documentation.

• Assist Project Managers with day‑to‑day project activities, including tracking tasks, deadlines, and deliverables.
• Help maintain project plans, schedules, and task lists using approved project management tools or spreadsheets.
• Attend project meetings, take notes, and follow up on action items as assigned.

• Create, organize, and maintain project documentation and files to ensure information is accurate, up to date, and easy to locate.
• Assist with preparing status updates, reports, and basic presentations for project stakeholders.

• Support communication between project team members, helping ensure updates, changes, and next steps are clearly documented and shared.
• Coordinate with cross functional teams (e.g., Operations, Technology, Customer Experience) to gather information or confirm task completion.

• Help track project progress against timelines and escalate potential issues or delays to the Project Manager.
• Perform basic quality checks on deliverables to ensure completeness and alignment with project requirements.
• Support continuous improvement by identifying opportunities to streamline documentation or coordination processes.

• Currently pursuing a degree in Business, Project Management, Communications, Information Systems, or a related field.
• Internship, academic, volunteer, or campus leadership experience involving coordination, scheduling, or documentation is a plus.
• Excellent organizational and time management skills.
• Strong communication, collaboration, problem solving, critical thinking and adaptability skills.
• Interest in learning end to end telecom 911 call flows.
• Passion for learning and a strong interest in supporting Intrado’s mission.
• Ability to manage multiple tasks and meet deadlines with guidance.
• Interest in learning project management tools.

• Eagerness to learn and take direction.
• Professional, reliable, and collaborative working style.
• Comfortable asking questions and seeking clarification when needed.

For candidates located in Colorado, our internship pays $20 per hour. Apply today and join us in work worth doing
!