Community Services Supervisor - Longmont

Responsibilities

• Supports in ensuring program quality of Community Services.
• Understands and is able to perform the roles of the Community Services’ Coordinator, Facilitator, Therapeutic Specialist, and Community Counselor in a leadership role.
• Supervises staff, including training, performance management, and disciplinary action.
• Responsible for hiring and onboarding.
• Conducts quarterly performance reviews with direct reports.
• Represents Community Services in communicating with providers, serving as community liaison and adhering to all Community Services’ policies and procedures.
• Supervises scheduling of staff and works directly with the Program Coordinator to ensure efficiency and quality of Community Services programming.
• Responds to and reviews incidents, accidents, and emergencies, referring to the Assistant Program Manager when necessary.
• Supports Program Manager and Assistant Director in effectively resolving concerns and complaints.
• Aids the Program Manager in developing and implementing site-specific efficiencies.
• Supports Program Manager in program area reporting and data maintenance.
• Assists the Program Manager in maintaining regulatory compliance.
• Maintains current, up-to-date knowledge of regulatory issues and changes.
• Assists the Program Manager to ensure program compliance with all standards and regulations, including Imagine! policies and procedures.
• Monitors and tracks data to ensure programmatic compliance.
• Responsible for Quality Assurance and reviewing documentation requirements for State compliance on a daily basis.
• Conducts quality assurance on community activities.
• Conducts weekly quality assurance review of activity plans.
• Contributes to the financial viability and integrity of Community Services.
• Assists the Program Manager with budget development and review.
• Ensures that Community Counselors accurately complete their required documentation within established timelines.
• Regularly seeks to develop program-wide quality improvement initiatives.
• Monitors program area spending, non-billable time, and program cost.
• Responsible for monthly and annual program reporting.
• Supports Assistant Program Manager with monthly staff meetings.
• Monitors unit utilization in regard to registration.

• Supports Community Services’ mission and Imagine!’s mission.
• Actively participates in staff meetings, workshops, in-services, discussions, etc.
• Maintains and cares for department property, including supplies, vehicles, etc., being mindful of safety and cleanliness.
• Represents Community Services in meetings and committees, as well as in promoting and marketing, as requested.
• Implement Individual Treatment/Behavior Plans developed by Behavior Therapists and/or BCBAs.
• Responsible for the integrity and accuracy of data in the electronic health records and all other systems used in support of this program.

Knowledge, Skill, and Ability:

• Demonstrated skill in working with people with developmental disabilities, preferably in a community-based setting.
• Demonstrated ability to engage in skilled interaction with people who require therapeutic supports.
• Effective written and verbal communication skills with individuals and groups at all professional levels.
• Effective and creative negotiator and problem solver.
• Ability to work independently and prioritize tasks for self and others.
• Ability to work effectively with various technology including word processing software, internet based databases, assistive technology, etc.
• Possession of a valid driver’s license and ability to meet Imagine! driving requirements.
• This position requires regular use of a personal mobile device such as a smartphone or tablet.

• Bachelor’s degree in human services preferred.
• High school diploma required.

• At least 1 year previous experience working with adults with developmental or cognitive disabilities required.
• 6 months or more of supervision experience preferred.

• Ability to lift 50 pounds on an occasional basis.
• Ability to drive a van with wheelchair lift.
• Ability to push wheelchairs and to lift and transfer participants as related to health and activity related…