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Audio Visual Technician
Job in
Longmont, Boulder County, Colorado, 80502, USA
Listed on 2026-01-20
Listing for:
Tekgence Inc
Full Time
position Listed on 2026-01-20
Job specializations:
-
Design & Architecture
Video Production
Job Description & How to Apply Below
Responsibilities
- Working knowledge of video infrastructure and endpoint equipment such as Cisco CUCM, Cisco TMS, Cisco Expressways, Cisco Endpoints, Poly DMA, DMA Edge, RMX, RPRM, Workflow Server, Pexip CVI, Microsoft Teams Rooms, and Poly Endpoints, Zoom video conferencing.
- Troubleshoot and resolve video conferencing and event service incidents, including RMA’s, and hardware/software issues.
- Process service requests within the Video and Event Services area.
- Experience with Zoom Meetings and Webinar, Teams Meetings and Teams Live, Cisco Web Ex Meetings and Webinar, and other industry-standard meeting platforms.
- Schedule, setup, and disconnect video conferences for internal and external meetings.
- Work with 3rd party vendors to troubleshoot issues and perform root cause analysis.
- Adhering to SLAs and maintain maximum uptime for the video conferencing environment and event services.
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