Marina Concierge​/Front Desk Agent; part time

The Marina Concierge/Front Desk Agent (part time) at The Resort at Longboat Key Club provides exceptional guest service by managing front desk operations and assisting marina guests with their needs. This role requires a professional and friendly demeanor, excellent communication skills, and the ability to multitask in a fast-paced environment. The ideal candidate will be the first point of contact for guests, ensuring a welcoming and seamless experience throughout their stay.

• Greet and welcome marina guests and resort visitors with a warm and professional attitude.
• Manage check-in and check-out procedures efficiently and accurately.
• Provide information about the resort & club, marina services, local attractions, and amenities.
• Coordinate reservations and maintain accurate records of marina slip assignments.
• Respond to guest inquiries and resolve complaints promptly and courteously.
• Assist with administrative tasks such as phone handling, data entry, and billing.
• Maintain a clean, organized, and attractive front desk and lobby area.
• Collaborate with other resort departments to ensure excellent guest service and operational efficiency.

• Previous experience in front desk, concierge, or customer service role preferred.
• Previous experience in a Marina setting preferred.
• Strong interpersonal and communication skills.
• Ability to multitask and remain composed in a busy environment.
• Proficient with basic computer applications and reservation systems.
• Flexible availability, including weekends and holidays.
• Professional appearance and a guest-focused attitude.
• Must be at least 18 years of age.

• Competitive hourly wage of $16.00 - $17.00, paid bi-weekly.
• Part-time schedule offering work-life balance.
• Opportunities for professional development within the resort community.
• Employee discounts and access to resort amenities.
• Supportive and friendly work environment.

The Resort at Longboat Key Club is a premier luxury resort located in Longboat Key, FL, offering world-class accommodations, dining, and recreational experiences. Known for its exceptional service and stunning waterfront setting, the resort is a sought-after destination for travelers seeking relaxation and adventure alike. Join our team and become part of a community dedicated to delivering memorable experiences to each guest.

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