Veteran Homeless and Case Manager Specialist

Description

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health service, advocacy, innovation, and training for nearly a century, working to ensure that people with mental health needs achieve meaningful, healthy lives in their communities.

MHALA is among the largest and most comprehensive nonprofit mental health agencies in Los Angeles County. The agency supports over 19,000 low‑income and no‑income individuals annually with integrated services. MHALA achieves impact in the areas of mental and physical healthcare, homelessness and housing, supported employment, and wellness and financial services, with special programs for Veterans and transition‑age youth.

MHALA also provides training programs for individuals joining the behavioral health workforce and for the larger community around mental health issues.

MHALA works to ensure that its employees are just as cared for as its members. Communication, collaboration, transparency and a healthy work/life balance are core components of the agency culture. Employees are encouraged to engage in self‑care and can enjoy a 35‑hour workweek.

MHALA fosters diversity at all levels of the organization. The agency promotes a team‑oriented culture that offers opportunities for growth. We are proud to offer a competitive salary and full benefits package, including an employee assistance program, and generous paid time off.

(The actual compensation will be determined based on experience and other factors permitted by law.)

Under direct supervision of the Program Manager provide housing placement, support and case management services for eligible homeless veteran families through outreach, assessment and engagement of potential members. Assist veterans and their families in finding and accessing requested community linkages and resources through the application of intensive case management services based on housing first and psychosocial rehabilitation model of treatment and services.

This is not an exhaustive task list, and other duties may be assigned as deemed appropriate or necessary by the supervisor or program director. Reasonable accommodation will be provided to any qualified person with a medical or psychiatric disability, providing it will not change the essential nature of the position, nor cause undue hardship to the Agency’s operations. The Agency will consider individuals with a criminal history in accordance with both the Fair Chance Ordinance for Employers (FCO) and the California Fair Chance Act (FCA).

• Interface with government, community and private agencies to obtain rental subsidies, subsidized loans or other available resources for transitional and permanent housing for veterans and their families.
• Assist and coach members in all steps of completing the application process.
• Provide follow‑up during the application process, and act as a housing counselor and advocate for members to help obtain and keep housing, health care benefits, entitlements, etc.
• Conducts individual and community‑based presentations regarding MHA’s housing programs and work with landlords and property management companies to generate housing opportunities through advocacy, information and education
• Through the use of Motivational Interviewing and Harm Reduction practices, provide and/or arrange for necessary services for members moving into new housing.
• Provide or arrange for regular home visits, in‑home case management support and community‑based referrals to assist members in staying successfully housed.
• When necessary, act as a liaison with the landlord, other service providers or other tenants to clarify expectations and resolve issues and problems.
• Represent MHALA at community housing provider meetings, HUD‑VASH and LAHSA meetings and other similar events. Work to stay current with technical and administrative changes in various housing programs and their requirements.
• Networks with other veteran and mainstream service agencies to share ideas and resources, develop effective programs, solve common problems and maintain a…