Sales Associate Vista

Future Opening:
Sales Associate - Full Time - Mar Vista

Full Time
• Los Angeles , CA, 90066, Mar Vista

Job Title: Sales Associate

Status: Hourly

Location: 90066

COMPANY DESCRIPTION

West Coast Fitness

West Coast Fitness is a leading franchisee of Orange theory® Fitness with 50+ studios in Los Angeles, San Francisco’s Bay area, and Ohio. Our mission is to lead, support, and inspire the Orange Passion. We do this by focusing on our amazing and talented team and emphasizing the 3 Cs of Success - Clarity, Communication, and Collaboration. We strive to grow future leaders with an atmosphere of inclusivity, enthusiasm, and empathy.

Established in Los Angeles, CA, in 2014, WCF prides itself on building teams that break cheeks different but hold.

JOB DESCRIPTION

If you consider yourself the “life of the party,” someone who can command a room, who’s not afraid to spark up a conversation, and who loves a little healthy competition, then consider becoming a Sales Associate with us! Our SAs are our first responders, the face of each studio, and the ones that keep each of our members coming back with a smile.

Though we have high expectations in this sales‑heavy role, the focus will always be on member experience. This role is perfect for those with a passion for health and wellness, who love providing top‑notch service, and who are goal‑oriented. The Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the fitness studio, including membership sales and renewals, as well as retail and concession sales.

Through exemplary customer service, Sales Associates are also responsible for helping drive up membership retention, maximizing workout traffic, and maintaining a positive, safe, and fun studio environment.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Cultivate genuine, experience‑focused connections with members and guests, including but not limited to–answering questions, resolving concerns, and ongoing outreach with members and guests regarding membership status
• Ensure a friendly, helpful, and inclusive experience for all members and guests
• Deliver an exceptional and versatile sales and service experience to all members and guests
• Demonstrate a commitment to ensuring a safe and clean studio environment for kamo Dear the species.
• Perform telephone inquiries, follow‑up calls, and customer care calls
• Host OTF studio tours with prospects and/or fitness program holders
• ారణ greet members and guests promptly, enthusiastically, and людям сценка smile, to create a friendly, positive environment upon entry
• Participate in 1‑2 OTF scheduled workouts per week
• Maintain an organized and clean work environment
  
  Respond immediately to member requests, inquiries, and concerns
• Execute proper onboarding of all OTF members through the completion of essential Client Intake and Membership Agreement forms
• Attend and participate in all relevant OTF training programs, events, and meetings
• Establish and maintain an effective referral program
• Accurately follow the daily studio cleaning checklist (pre/during/post) shift activities
• Maintain an organized and clean lobby/front desk area
• Process accurate credit card transactions
• Perform follow‑up and follow‑through activities with all prospective clients
• Work closely with the Fitness Team to ensure that processes are fulfilled

QUALIFICATIONS

• Previous sales experience with strong sales prowess (experience working in a sales quota‑bearing structure highly preferred)
• Excellent verbal and written communication skills
• Ability to multi‑̀‑task​ and excel in a fast‑paced environment
• Functional computer skills required – Microsoft Office (Word, Excel), general site navigation, in‑depth reporting, and data entry
• Flexibility to work daytime, evening, holiday, and/o weekend hours as needed
• Ability to work and function in an ORANGE TEAM environment (Orange is more than just a color, it’s an attitude)
• High school diploma
• Health and fitness‑minded people, highly preferred

BENEFITS

• Competitive hourly wage
• Performance bonuses – based on weekly, monthly, individual, and team sales goals
• Medical, Dental, and Vision (based on full‑time hours)
• 401k (based on full‑time hours)
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