Agent Relations Representative - Medicare Industry

Agent Relations Representative – Medicare Industry

Jack Schroeder and Associates, LLC

Long Beach, CA

Are you a relationship-driven professional with a passion for service and collaboration? Do you enjoy helping others succeed while building long-term partnerships? Join Jack Schroeder and Associates (JSA) as an Agent Relations Representative and play a key role in supporting and empowering independent insurance agents within the Medicare industry.

At JSA, we recognize how critical our team’s dedication and hard work are to delivering exceptional service to our partners. We are proud to offer a competitive compensation and benefits program, including:

Company-paid premiums! Comprehensive medical, dental, and vision coverage for all full-time employees

Free benefits
, including life insurance,  protection, and a 401(k) with company match

Voluntary benefit options to further protect you and your family

Half-day Fridays with full-day pay during the summer season to support work-life balance

Company-paid holidays and immediate paid time off

Competitive salary commensurate with experience

Professional development opportunities to grow your skills and advance your career

For more than 50 years, there has been no other brokerage in the nation that supports its agents like JSA
. Our comprehensive back‑office support system is unmatched, built on trusted relationships developed over decades. With advanced technology, a flexible approach, and an energetic team with a true “get‑it‑done” attitude, we make doing business easy, efficient, and rewarding.

The Agent Relations team is responsible for driving sales and membership growth through independent agents and agencies. This role focuses on recruiting agents to seminars, webinars, and special events, as well as cross-contracting eligible agents to specific carriers and product lines.

Build and maintain strong, professional relationships with a growing network of Independent Agents and Agencies

Serve as a knowledgeable resource by delivering a structured onboarding experience, including contracting, certification, training, and ongoing support

Coordinate and organize formal and on-the-job training to ensure agents have a clear understanding of products, compliance requirements, and sales systems

Act as a liaison between agents and health plans throughout the sales lifecycle, including contracting, licensing and appointments, certification, enrollment administration, commission payments, and agent servicing

Ensure sales activities comply with CMS regulations; regularly review sales performance and provide constructive feedback to agents

Drive agent engagement and execution of sales initiatives while ensuring accurate representation of JSA’s product portfolio and services

Monitor and enforce adherence to sales and marketing compliance guidelines

Recruit senior market insurance agents through consistent outbound call campaigns

Perform additional duties as assigned

Associate degree in business, insurance, or a related field (preferred)

Previous experience in agent relations, sales support, or customer service; insurance or healthcare industry experience strongly preferred

Working knowledge of Medicare products, regulations, and compliance requirements

Excellent interpersonal and communication skills with a professional, engaging demeanor

Strong problem-solving and critical‑thinking abilities, especially in fast‑paced environments

Exceptional organizational and time management skills with the ability to manage multiple priorities

Proficiency with CRM systems and related tools for tracking agent interactions and maintaining accurate records

Ability to work independently while also contributing effectively within a team

Willingness to travel occasionally to meet with agents and attend industry events

Jack Schroeder and Associates, LLC is proud to be an equal opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for qualified individuals with disabilities throughout the application and employment process.