Desktop Technician

Payrate: $22.00 - $25.00/hr.

The main function of a Desktop Technician is to be responsible for the installation, configuration, and administration of Windows desktops.

• Assist in the software and hardware life cycle management processes including research, packaging, quality assurance, and deployment preparation
• Setup new users, including desktop configuration, email accounts, LDAP accounts, VPN accounts
• Support employees, both local and remote, with Desktop issues, account issues, access to various internal services
• Troubleshoot software issues on employees desktops/laptops
• Some off hours support may apply

• Associate’s degree in a technical field such as computer science, computer engineering or related field required
• 2-4 years experience required
• Knowledge of Windows OS
• Experience with desktop installation and configuration
• Experience troubleshooting desktop issues as well as mobile devices

The typical base pay for this role across the U.S. is: $22.00 - $25.00/hr final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience and the benefits package you select.

Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, 10 paid days off, 401(k) plan participation, commuter benefits and life and disability insurance.