Personnel and Compliance Manager

Overview

The HR, Payroll & Compliance Manager plays a critical leadership role in supporting the operational integrity, regulatory compliance, and workforce governance of Roots, Inc. dba Roots Through Recovery.

Operating under the direct supervision of the Director of Finance & Billing — the organization’s primary fiscal and compliance authority — this position is responsible for administering all human resources functions, overseeing payroll operations, and executing workforce-related regulatory compliance requirements.

This role ensures continuous compliance with:

• Los Angeles County Substance Abuse Prevention and Control (SAPC)
• DMC-ODS Provider Manual requirements
• California labor laws and employment regulations
• Federal and state healthcare regulations, including HIPAA and 42 CFR Part 2
• Internal Roots policies, procedures, and governance frameworks

The HR, Payroll & Compliance Manager works closely with executive leadership to maintain strong internal controls, audit readiness, workforce accountability, and organizational risk management while supporting a trauma-informed and mission-driven workplace culture.

Essential Duties and Responsibilities:

Including, but not limited to, the following described duties - reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

• Manage all HR operations including recruitment, onboarding, orientation, and off-boarding
• Ensure proper employee classification (exempt/non-exempt, employee/contractor)
• Maintain personnel files in compliance with SAPC, county, and organizational standards
• Administer disciplinary actions, investigations, corrective action plans, and grievances
• Ensure compliance with California Labor Code, wage and hour laws, and employment regulations
• Support supervisors and leadership with HR guidance and documentation
• Maintain HR policies and procedures aligned with regulatory requirements

• Process end-to-end payroll for employees and independent contractors under direction of the Director of Finance & Billing
• Ensure accurate wage calculations, overtime compliance, PTO tracking, and leave administration
• Coordinate payroll tax filings, garnishments, benefits deductions, and reconciliations
• Maintain payroll documentation for audit and compliance purposes
• Assist with payroll audits and internal control reviews
• Collaborate with Finance on payroll reporting and expense tracking

• Oversee workforce compliance related to SAPC and DMC-ODS requirements, including:
• Credentialing and licensure verification
• Background checks and onboarding compliance
• Mandatory training documentation
• Personnel file audits
• Prepare for and support SAPC, DHCS, and county audits
• Assist with audit responses, corrective action plans, and follow-up documentation
• Track and manage incident reporting, grievances, and appeals
• Maintain regulatory documentation in accordance with provider manual standards
• Support implementation of internal compliance and risk management programs

• Maintain training matrices and certification tracking systems
• Ensure staff meet all contractual, licensing, and training requirements
• Maintain credentialing binders and electronic audit-ready files
• Provide compliance reports to Finance and Executive Leadership

• Support incident investigations and root cause analyses
• Track corrective actions and ensure timely resolution
• Maintain documentation control systems and version management
• Support administrative workflows that protect fiscal integrity and regulatory compliance

Bachelor’s degree in Human Resources, Healthcare Administration, Business Administration, or a related field required