Security Officer; On call Job Long Beach area,California USA,Hospitality / Hotel / Catering

Position: Security Officer (On call)

Company Description

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur.

It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.

Job Description

Consistently offer professional, friendly and engaging service

Ensure the overall safety and security of the hotel guests, colleagues and hotel premises

Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance

Ensure that any violations to law or hotel policy is investigated and reported

Respond to all emergency situations and provide First Aid and C.P.R. as required

Correct and report any fire hazards or health and safety hazards

Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations

Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective, and write comprehensive reports.

Conduct cash counts and crowd control

Handle all internal and external inquiries in person and via phone/email whilst sitting in the security office

Patrol the interior and exterior of the hotel and action any situation requiring attention, including all stairwells

Handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises

Assist disabled guests

Assist in implementing preventive safety and security programs

Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters

Remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights

Take an active role in the implementation of the hotel's fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee/manager plays

Champion the hotel sex trafficking prevention program and offer guidance to employees

Assist in training related to the hotel's emergency procedures

Control the key, lock system, alarm system, and fire protection system

Conduct VIP escorts in a professional and courteous manner

Monitor the Closed-Circuit Television (CCTV), and review the footage as needed

Conduct departmental key control audits and maintain key control records

Maintain computer records of all actions in a Daily Activity Report

Assist guests regarding hotel facilities in an informative and helpful way

Coordinate lost and found items program. Document, organize and store all lost and found items given to Loss Prevention; document guest inquiries for lost items and coordinate return of lost items to guests

Inspect employee packages, purses, bags, etc. as employees enter or leave the property

Follow department policies, procedures and service standards

Follow all safety policies

Maintain regular and predictable attendance

Other duties as assigned

Qualifications

Previous experience in a Security role required

Certification in CPR First Aid required

High school or equivalent…


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