Housekeeping Room Attendant

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Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur.

It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open‑air rooftop lounge with views of the Pacific; a blissful two‑story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in the Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.

• Consistently offer professional, engaging and friendly service
• Create a welcoming atmosphere for visitors and guests during their stay
• Maintain a high level of professionalism in all aspects of job performance.
• Guide guests and answer questions as needed
• Maintain a supplier cart well organized and presentable
• Clean all assigned guestrooms including dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies. May include cleaning of room refrigerator, coffee maker, cups, glasses, silverware etc.
• Participate in deep cleaning projects
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Communicate all changes, discrepancies, late check‑outs and do not disturb signs to the office team in a timely manner
  
  Maintain all brand and quality luxury service standards
• Maintain consistency in accordance to Forbes/LQA and Fairmont standards
• Conduct self‑audits of standards and participate in the feedback review of audits.
• Approach all encounters with guests, colleagues and members in a professional and personalized manner
• Ensure a safe working environment is maintained at all times and that all colleagues are committed to working safely
• Ensure confidentiality of all guest sensitive information at all times.
• Follow departmental policies, procedures and service standards
• Follow all safety and sanitation policies, including wearing appropriate PPE, and proper use of chemicals
• Comply with hotel security, fire, health and safety regulations
• Maintain all housekeeping areas organized and well presented
• Report, turn in, and/or log all lost and found items in a timely manner according to established procedures.
• Set up and organize workstation with designated supplies and equipment.
• Restock work areas for the next shift as assigned.
• Replenish supplies and equipment as needed during the shift.
• Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to your supervisor.
• Notify supervisor/coordinators when service is complete by punching rooms in phone system or device.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• May assist with cleaning of public areas.
• Maintain regular and predictable attendance.
• Other duties as assigned

• High School graduate or equivalent is preferred.
• Previous housekeeping experience in luxury environment preferred
• Knowledge of housekeeping required
• Excellent communication and organizational skills
• Positive attitude
• Must have a professional image and personality
• Strong interpersonal and problem‑solving abilities
• Sense of initiative to surprise and delight guests
• Highly responsible & reliable
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Committed to delivering a high level of customer service
• Strong guest service orientation required
• Self‑confident,…