Chief Operating Officer Long Memorial Medical Center​/Miller Children's and Women's Hospital

Title: Chief Operating Officer LBMC & MCWH

Location: Long Beach, CA

Department: Executive

Status: Full-time

Shift: Day

Pay Range*: $/annually

Memorial Care is a nonprofit integrated health system that includes four leading hospitals, award-winning medical groups – consisting of over 200 sites of care, and more than 2,000 physicians throughout Orange and Los Angeles Counties. We are committed to increasing access to patient‑centric, affordable, and high‑quality healthcare; your personal contributions are integral to Memorial Care's recognition as a market leader and innovator in value‑based and other care models.

Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration, and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation, and teamwork.

The Chief Operating Officer is responsible for providing strong, effective and inspired leadership for all operational areas of the hospital and shared services. The COO is an integral member of the senior leadership team that establishes the strategic goals and objectives on behalf of Long Beach Medical Center (THE LBC) and Miller Children’s & Women’s Hospital (MCWH) collectively referred to at the Long Beach Campus (LBC).

The COO is responsible for ongoing planning, development, implementation and continuous improvement of the programs and services provided by the LBC and for ensuring that the operations are in compliance with all federal, state, funding, and city regulations, certifications, and licensing requirements. In addition, the COO will be responsible for creating a synergistic and collaborative culture with the staff, management team and medical staff.

As a member of the senior executive management team, the COO participates in system-wide initiatives as requested.

• Serves as key operations leader for the LBC. Oversees all operational aspects of the inpatient and outpatient programs and services. Demonstrates integrity, strives for excellence in her/his work, and has experience of leading others to new levels of effectiveness and programmatic impact.
• Ensures that shared services are delivered in cost effectively, efficiently, and with high quality. Develops operational plans to ensure that the synergies between the two hospitals are maximized.
• Leads the Campus’ Operations Council. The Operations Council is responsible for decision‑making that affect operations. Ensures departments operate in fiscally sound manner with ongoing focus on maximizing efficiency and standardization.
• Develops and leads a high performing team to the next level by further developing and implementing recruitment, training, and retention strategies. Is a strong relationship builder and communicator with experience leading diverse work teams, developing an organization‑wide strategy for program excellence, engaging community partners, and partnering with physicians and community members.
• Ensure annual operational budgets are prepared and implemented within areas of responsibility, managed effectively within the budget, and reported accurately on progress made and challenges encountered.
• Provides direction and guidance for the strategic plans, including market and financial data analysis, forecasting and participation in the development of the campus’ overall Strategic Plan. Oversees development of targeted strategy and business development for the Centers of Excellence within the LBC (e.g. MHVI, Todd Cancer, Rehab Hospital, etc). Implements tracking and communication mechanisms for key initiatives and tactics.
• Attends and actively participates as a member of the executive team at the LBCMC Governing Board and its subcommittees (Strategy, Finance, and Medical Affairs). Creates partnerships, specific to the LBC with local healthcare providers, government‑elected and non‑elected officials and community service agencies.
• Actively participates on the three Medical Executive Committees…