Public Safety Dispatcher -Iv: Dispatcher; Entry Level: Post Waiver

Job Details

PUBLIC SAFETY DISPATCHER I-IV: 9-1-1 DISPATCHER (ENTRY LEVEL: POST WAIVER)

Employer:

City of Long Beach

Salary: $2,071.20 - $3,528.40 Biweekly

Location:

City of Long Beach, CA

Job Type: Classified - Full-Time, Permanent

Job Number: J45AN
-25B

Department:
Disaster Preparedness & Emerg Communications - (CL)

Accepting online applications only. Apply online 24 hours a day, beginning March 2, 2018. Filing will remain open until vacancies are filled. Filing may close without further notice.

VACANCY INFORMATION:
This is an entry-level position. Candidates electing to take the POST Emergency Dispatcher exam can apply to this posting.

Under general supervision, receives and dispatches emergency (911) calls for police or fire and emergency medical service; enters data into personal computer while questioning callers for information; determines nature, validity and disposition of calls; may provide post dispatch medical instructions; utilizes computer-generated messages and priorities to dispatch field units to emergency situations; operates a variety of communications equipment including radio transmitters, accessories and telephones;

performs call reception and dispatch activities utilizing computer-assisted dispatch system; answers or refers inquiries and complaints regarding a wide variety of public safety and related matters; accesses, retrieves, and transmits vehicular or personal information to field units; relays relevant situational information to non-city enforcement or public safety agencies; may provide training for dispatchers and participate in evaluation of their performance;

may act in a variety of dispatch supervisory positions; performs other related duties as required.

1. MUST BE WILLING TO WORK:
Any shift assignment in the Police or Fire Departments and work mandatory holidays, weekends and overtime.

2. MUST BE ABLE TO:
Handle a high volume of emergency calls with tact, good judgment, initiative and speed; question callers while simultaneously typing information into a computer terminal (multi-tasking); speak English clearly and understandably; comprehend, interpret and retain written and orally presented information effectively i.e., read, memorize, interpret and apply policies and procedures, State Penal Code, FCC regulations, charts and maps.

3. Ability to demonstrate keyboarding skills at 35 wpm. Keyboarding Certificate Information:
Applicants must have a Keyboarding Skill Certificate from an approved government, employment or training agency recognized by the Civil Service department and obtained within the last 12 months (proof required).

4. Ability to pass a thorough background investigation and polygraph examination conducted by the Long Beach Police Department.

Bilingual skills in English/Spanish or English/Southeast Asian languages, experience or training as an emergency communications operator, dispatcher or similar position requiring knowledge of emergency medical or public safety operations, experience dealing with the public in a service-related capacity, Emergency Medical Technician (EMT), Emergency Medical Dispatching (EMD), or California Peace Officer Standards and Training (POST) Public Safety Dispatcher Basic (or above) certificate.

The City of Long Beach is an equal opportunity employer and is committed to creating a diverse and inclusive workplace.