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Customer Success Mgr./ CSM Event Manager / Planner

Member Experience Lead — Elevate Service & Retention

Job in Long Beach, Los Angeles County, California, 90899, USA
Listing for: EōS Fitness
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Event Manager / Planner
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading fitness company in Long Beach is seeking a Customer Experience Manager to enhance member satisfaction and support team development. The ideal candidate will possess exceptional customer service skills and experience in the fitness or service industry. Responsibilities include addressing member concerns, monitoring satisfaction trends, and collaborating with management to improve service quality.

This role offers competitive pay and benefits, including free membership and health insurance.
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