Data Entry Coordinator Customer Service

About the job Data Entry Coordinator Customer Service

Job Description

This is your opportunity to start a lifelong career with unlimited opportunities. Discover the flexibility youve been searching for by taking a minute to finish our online application.

How you will do it :

• Respond to verbal and written queries from customers and associates regarding database updates, and completing the necessary changes in Business applications.
• Provide Tier 1 technical and panel programming support to service/install groups and end user customers (training provided).
• Professional phone skills and ability to resolve issues real time with customers.
• Employee must adhere to the Quality Assurance Program

Hours vary from 8am to 8pm - must be flexible to hours. There are scheduled shifts.

What we look for:

Required:

• Education:
  
  - Minimum secondary school education.

Skills:

• Must be computer knowledgeable in a database environment with strong keyboard skills, 40+WPM
• Must be well organized and possess excellent verbal and written communication skills
• Individual must possess strong problem-solving skills and be able to work independently

Other:

• Hours of work to be determined: shifts range from morning to evening, some weekend work will be required
• Preferred Technical background and/or knowledge of Alarm products would be an asset