Ticket Office Lead

Unit: Unit 9 - CSUEU - Technical Support Services 1
Job Search Category/Discipline: Administrative 1
Time Basis: Full Time 1

Apply now Job no: 554525
Work type: Staff
Location: Long Beach
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Temporary, Full Time

Join the vibrant community at California State University, Long Beach (CSULB)!

Located just three miles from the Pacific Ocean, CSULB offers an inspiring workplace and an exceptional Southern California lifestyle. Our 322-acre campus—one of the largest in the CSU system—serves more than 42,000 students and is known for its commitment to student success, innovation, and impactful academic and research initiatives.

As a member of the CSULB community, you’ll experience a dynamic environment filled with cultural landmarks, collaborative energy, and opportunities to make a meaningful difference.

Work-life balance thrives here. Long Beach blends coastal relaxation with urban vibrancy, offering miles of beaches, year-round sunshine, a thriving arts and food scene, and convenient access to both Los Angeles and Orange County. It’s an ideal place to grow your career while enjoying everything Southern California has to offer.

This position provides leadership for the centralized Carpenter Center Ticket Office (CCTO). This position is responsible for overseeing and developing strategies for the use of the online ticketing system, providing lead work direction to ticket office staff, and overseeing accurate financial accounting of ticket sales for the CCTO. The CCTO is a high impact unit responsible for the selling and accounting of all tickets for the College of the Arts and any other related functions held in the Carpenter Performing Arts Center, Martha

B. Knoebel Dance Theatre, Gerald R. Daniel Recital Hall, University Theatre, Studio Theatre and off-site theatres, as required.

• Oversee and develop strategies for use of the online ticketing system by a broad range of on- and off-campus entities.
• Supervise accounting of tickets and receipts, assist in maintaining controls and procedures for cash handling, audits and sales reports.
• Hire, supervise, schedule and train full time staff and student assistants for the ticketing office.
• Address complex technical problems with ticketing system and related technology.
• Use ingenuity to create and implement techniques for transforming raw ticketing data into usable formats.

Carpenter Performing Arts Center

1.0 time-base, 40 hours per week.

This is a temporary position for 1 year with no permanent status granted. Temporary assignments may expire prior to the ending date.

Guest Services and Sales Professional II

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

• CSU Classification Salary Range:
  The CSU Classification Salary Range for this position is $4,617 (Step
  1) - $6,727 (Step 20) per month.

At California State University (CSU), we prioritize the health, growth, and success of our employees. Our benefits program is just one way the CSU demonstrates its dedication to your success and well‑being. Employees with a .50

FTE appointment exceeding six months and one day are eligible for full benefits. Eligible employees have access to this comprehensive benefits package, which includes:

• Generous Paid Time Off
  :
  Up to 24 vacation days per year (based on employee group and/or service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• Comprehensive Health Coverage
  : A variety of medical, dental, and vision plans to suit your needs.
• Retirement Plans
  :
  Participation in CalPERS defined benefit plan and access to voluntary savings plans like 403(b), 401(k), and 457.
• Educational Benefits
  :
  Tuition fee waivers for employees and eligible dependents.
• Employee Assistance Program (EAP):
  Confidential counseling and support services for employees and their families.
• Additional Perks
  :
  Access to wellness programs, professional development…