Designated Selling Associate - Monica Vinader - Jewelry - Park Meadows

Overview

The ideal Designated Selling Associate (DSA) Salesperson is passionate about fashion, enjoys working one-on-one with customers, and thrives in a sales environment. DSAs drive volume for Nordstrom while championing the brand they represent. DSAs are leaders in customer service, product knowledge education, merchandising, and selling. They drive sales by knowing brand performance, cultivate relationships with both existing and new customers, and educate peers on brand trends, product knowledge, and style.

• Set and achieve sales goals, for both in-store and digital selling with effective use of selling tools (inclusive of text and social media), and reservations
• Build lasting relationships with customers
• Provide the best service to customers on their terms, which may require flexibility to perform duties in a department or brand other than the one you were hired into
• Provide honest and confident feedback to customers about style, fit, and the value the piece will bring to their wardrobe
• Seek fashion and product knowledge, including attending meetings and trainings, to build expertise
• Build relationships with other DSAs, Stylists, and surrounding departments by conducting DSA-run product knowledge meetings
• Provide valid product feedback to DM to help improve the store assortment
• Drive predictable business through appointment-based selling during event and non-event time frames
• Work with the team to keep the department customer ready, including stocking, re-merchandising, display, price markdowns, merchandise transfers, and cleaning
• Grow sales by opening new Nordstrom Rewards program accounts
• The hours and schedule for this position will vary by week depending on business needs

• Excellent communication and interpersonal skills to establish rapport with customers and cultivate relationships
• The ability to excel in a competitive team environment
• The ability to prioritize multiple tasks in a fast-paced environment
• The ability to work a flexible schedule based on business needs
• The ability to read sales reporting in relation to goals
• Understand how to educate customers on new and emerging brands, suggesting based on what will work for them
• Confidence with high/low price points and the ability to showcase the value of an item and how it completes a wardrobe
• A strong understanding of a customer’s holistic wardrobe and style, along with a high degree of organization, to follow up and advise on what they will need to complete their wardrobe
• Physical Requirements:
  • Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing and reaching to handle merchandise and assist customers
  • Frequent use of hands for grasping, fine manipulation, pushing and pulling
  • Handle bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head
  • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants:
Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at

Please be mindful that there may be legal notices and…