Sr. ServiceNow ITAM​/ITOM Developer​/Admin

As a Sr Service Now ITOM/ITAM Developer/Admin, you will be part of the core team responsible for the overall health and ongoing maintenance of the Service Now platform. This person’s primary focus is supporting our ITOM / ITAM Service Now toolset and related CMDB functionality.

As SNC's corporate team, we provide the company and its business areas with strategic direction and business support spanning executive management, finance and accounting, operations, human resources, legal, IT, information security, facilities, marketing, and communications.

Lead all efforts related to Common Services Data Model (CSDM) to ensure our Service Now implementation is aligned with CSDM.

Participate in the maturation of our SAM PRO implementation.

Participate in the HAM maturation project as it relates to Service Now.

Ensure the Service Now CMDB is as complete and accurate as possible. This includes leading Governance meetings and efforts, working with Discover, Service Mapping, and numerous other integrations that feed the CMDB.

Ensure all functions that need impact analysis information from the CMDB can effectively use and get value from the CMDB data.

Lead efforts to automate repetitive processes in the Service Now platform, especially as they related to ITAM / ITOM.

Identify areas to improve audit gaps, productivity, and compliance, including automation opportunities.

Create and maintain system design and operations documentation.

Bachelors degree in Computer Science, Business Administration, or related field of study and typically 10 or more years of relevant experience

Minimum of 2 years of experience architecting and developing within the Service Now CDMB / ITOM / ITAM / SAM PRO / HAM PRO / Discovery / Service Mapping modules.

Active Certified Service Now Admin (CSA) Certification.

Excellent understanding of CSDM and the ability to align our Service Now implementation to CSDM.

Solid ITSM, ITIL and / or COBIT understanding.

Experience with the Service Now ITSM modules (Service Portal, Request, Incident, Problem, Change, Knowledge).

Experti skills in SQL Development (insert/update, stored procedures, triggers), Application Integration, Web application development, HTML, DHTML, CSS

Strong sense of customer/solution ownership, and experience with SDLC methodologies including Agile/SCRUM

Micro Certs and other certifications within the Service Now platform.

Additional ITIL V3 and ITIL V4 Certifications.

Professionalism with an emphasis on customer service.

Excellent interpersonal and communication skills.

Understanding of agile methodologies.

At Sierra Nevada Company, LLC (SNC) we deliver customer-focused technology and best-of-breed integrations in the aerospace and defense sectors. SNC has been honored as one of the most innovative U.S. companies in space, a Tier One Superior Supplier for the U.S. Air Force, and as one of America’s fastest-growing companies. Learn more about SNC

This posting will be open for application for a minimum of 5 days and may be extended based on business needs.

Estimated Starting Salary Range: $ - $. Compensation varies depending on a wide array of factors, such as candidates' key skills, relevant work experience, and education/training/certifications. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.

SNC offers annual incentive pay based upon performance that is commensurate with the level of the position.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.

To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the…