ServiceNow IRM​/GRC Developer​/Admin

Sr Business Applications Developer – IRM/GRC Service Now

As a Sr Business Applications Developer – IRM/GRC Service Now, you will be part of the core team responsible for the overall health and ongoing maintenance of the Service Now platform. This person’s primary focus will be around supporting the GRC/IRM modules, specifically the two currently implemented:
Policy and Compliance Management and Audit Management. Our team is responsible for government affairs, international strategy, international business, and trade and regulatory compliance. We provide strategic guidance across the organization, helping to find alignment and compliance between SNC and the national security priorities of the U.S. government.

• Configure and maintain the Service Now GRC/IRM platform.
• Partner with Cybersecurity GRC Analysts to process audit controls, audit gaps, tickets, workflows, and to identify and implement automation opportunities.
• Map policies to controls.
• Lead efforts to automate repetitive processes in the Service Now platform.
• Collaborate with the IT Compliance Engineers, Control Owners and Attestation Owners to create and execute tests and attestations, and to update control documentation when required.
• Identify areas to improve audit gaps, productivity, and compliance, including automation opportunities.
• Support IT operations teams to assess and fix security vulnerabilities, gaps, and weaknesses across IT infrastructure.
• Assist with internal and external compliance audits.
• Create and maintain system design and operations documentation.

• Bachelors degree in Computer Science, Business Administration, or related field of study and typically 10 or more years of relevant experience.
• A higher level degree may substitute for experience.
• Related experience may be considered in lieu of required education.
• Minimum of 2 years of experience architecting and developing within the Service Now GRC / IRM modules, with particular focus on the Policy and Compliance Management (e.g. Control Indicators) and Audit Management components of the IRM module.
• Active Certified Service Now Admin (CSA) Certification.
• Working knowledge of the NIST cybersecurity framework.
• Solid ITSM, ITIL and / or COBIT understanding.
• Experience working with some/most of these web technologies (HTML, CSS, JavaScript, XML, SOAP, REST).
• This must include experience with UI actions and automation experience using JavaScript to automate IRM control attestations.
• Experience with the Service Now ITSM modules (Service Portal, Request, Incident, Problem, Change, Knowledge).

• Micro Certs and other certifications within the Service Now platform.
• Additional ITIL V3 and ITIL V4 Certifications.
• Professionalism with an emphasis on customer service.
• Excellent interpersonal and communication skills.
• Understanding of agile methodologies.

Estimated Starting Salary Range: $ - $. Compensation varies depending on a wide array of factors, such as candidates' key skills, relevant work experience, and education/training/certifications. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.

SNC offers annual incentive pay based upon performance that is commensurate with the level of the position.

SNC offers a generous benefit package, including medical, dental, and vision plans, 401(k) with 150% match up to 6%, life insurance, 3 weeks paid time off, tuition reimbursement, and more.

To conform to U.S. Government international trade regulations, applicant must be a U.S. Citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State or U.S. Department of Commerce.

Learn more about the background check process for Security Clearances.

SNC is an Equal Opportunity Employer committed to an environment free of discrimination. Employment decisions are made based on merit without regard to race, color, age, religion, sex, national origin, disability, status as a protected veteran or other characteristics protected by law.