Director, Medical Imaging

Overview

In collaboration with physician chief, responsible for the design and oversight of effective radiology operations throughout the Colorado Region. Accountabilities include process improvement, scope of radiology practice, physician liaison, and representation of the region on national radiology groups.

• This position, knows and complies with all Kaiser Permanente quality, safety, and emergency policies and procedures. Demonstrates quality and effectiveness in work habits and clinical practice in every interaction with patients, colleagues, providers, and leadership. Ensures patient safety in the preparation and provisioning of care related to but not limited to medications, procedures, infection prevention, fall prevention, including consistent use of two patient identifiers and procedural time outs.
  
  Reports safety hazards, accidents and incidents, and unsafe working conditions promptly.
• Manages the design and implementation of radiology cost, service and quality improvements programs.
• Provides leadership and support to radiology managers and health plan staff, including hiring and performance review of reporting managers.
• Reviews, recommends and develops vision, policies and standards for radiology services.
• Assists reporting managers in planning of service delivery models for new service areas.
• Approves and executes department-based budgeting.
• Consults and coordinates with medical office and department leaders on local issues and general operating practices related to radiology services.
• Provides managers direction; coaching in leadership skills, knowledge of KP business practices, political sensitivities, and labor-partnership principles.
• Meets with reporting managers to provide guidance, counseling, encouragement, or for other work-related matters.
• Communicates anticipated major changes in radiology to human resources, union leadership and others as appropriate.
• Co-chairs regional radiology quality assurance committee.
• Presents annual SQRMC radiology reporting.
• Participates in regional committees and on national strategic service teams.
• Provides information to NPO on potential impact of decisions to the Colorado Region.
• Manages assigned staff by interviewing, selecting, and training, motivating, evaluating, counseling, disciplining and terminating in compliance with EEO/AA goals and personnel policies of the organization.
• Follows-up on customer services issues for resolution/recovery, most often including direct involvement with members.
• Monitors radiology customer services from a global perspective, e.g., service delivery model.