Client Program Leader; CPL
Listed on 2026-03-11
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Business
Client Relationship Manager, Business Development
Location:
Denver, CO
Colorado Client Program Leader
AE2S is expanding its presence in Colorado, and we’re hiring a Client Program Leader — a strategic Business Development leadership role — to help guide business development in the engineering and environmental consulting industry across the state with intention and strategy. The Client Program Leader focuses on business development, client relationships, and identifying market opportunities while working closely with Operations Directors, Client Development Directors, Operations Managers, Practice Leaders, and Client Managers.
As a 100% employee‑owned firm, AE2S continues to earn national recognition as a Top 5 Best Firm to Work For, fueled by a culture our employee‑owners describe as empowering, high‑energy, collaborative, and deeply committed to making a difference in the communities we serve. You’ll join a team where employees say they feel supported, challenged, and trusted. If you are someone who is looking for more autonomy and enjoys business development and bringing people, strategy, and clients together in the engineering industry, apply today!
ResponsibilitiesClient Experience Ownership
- Lead the Enhanced Client Feedback Program, working in conjunction with Project Managers and Client Managers.
- Serve as the primary escalation point for client challenges and concerns driving timely resolution and client satisfaction.
- Champion a culture of proactive client engagement through annual client surveys and other feedback mechanisms.
- Develop and maintain a 5‑Year Geographic Vision, 3‑Year Picture, and 1‑Year Plan with defined sales goals and measurable outcomes.
- Advise Operations leadership on strategic staffing, office locations, and resource alignment to support growth.
- Collaborate with Practice Leaders to align on emerging technical trends, resource needs, and strategic opportunities within the geography — proactively coordinating pursuit strategies, identifying and recruiting key technical experts, and positioning the right talent to support priority clients and project opportunities.
- Prioritize clients for indirect time investment, balancing effort with strategic value and long‑term potential.
- Lead Client Action Planning initiatives to deepen relationships, identify opportunities, and drive growth.
- Coordinate AE2S representation at key industry conferences ensuring consistent brand and relationship presence.
- Coordinate out‑of‑geography resources, including Practice Leaders and Technical Specialists, to support client pursuits within the CPL’s geography.
- Maintain visibility and accountability for opportunity tracking, pipeline updates, and sales forecasting within the CPL’s geography.
- Guide pursuit strategies and lead the Go/No-Go process to ensure disciplined business development.
- Stay informed on funding trends, legislative developments, and regulatory changes impacting the CPL’s geography.
- Identify and cultivate strategic teaming opportunities to enhance competitiveness and expand AE2S’s reach.
- Develop, manage, and implement growth strategies to strengthen AE2S’s market and technical presence within the CPL’s geography.
- Share market intelligence insights and teaming opportunities with relevant stakeholders.
- Maintain active engagement in your technical/engineering area of practice and project management.
- Dedicate approximately 20‑30% of your time to billable project work to stay current with client needs, industry standards, and AE2S service delivery.
- Achievement of short‑term sales goals and long‑term geographic growth objectives.
- Delivery of best‑in‑class client service, measured through client feedback, client retention, and AE2S reputation.
- Bachelor’s degree in engineering, Business Administration, or related field.
- Minimum of 8 years of experience in client‑facing roles within professional services, consulting, or engineering.
- Proven experience in project delivery and business development.
- Strong understanding of market dynamics, including funding, regulatory,…
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