Customer Service Account Management Specialist

Customer Service Account Management Specialist page is loaded## Customer Service Account Management Specialist locations:
Londonderry, NHtime type:
Full time posted on:
Posted Todayjob requisition :
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** Working at Freudenberg:
We will wow your world!**# Responsibilities:
* Collaborate with the sales, GATE, or market manager to ensure customer needs are met.
* Interface with supply chain, logistics, sales, and other internal departments to ensure seamless customer experience.
* Develop a working knowledge of assigned accounts and/or markets.
* Proactively reach out to key customers or establish contacts as needed.
* Support target initiatives/objectives and sales goals.
* Maintain updated information in CRM.
* Handle customer inquiries in a timely manner.#

Qualifications:

* 5-8 years’ experience in direct customer service, customer relations, inside sales or account management role.
* Degree in Business, Communication, Supply Chain or equivalent experiences.
* Experience in manufacturing or technical environment preferred.
* Proficiency with MS Office, CRM, and SAP (ERP) Systems.
* Working knowledge of supply chain processes.
* Strong verbal and written communications.
* Bilingual in French- a plus.

The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

Klüber Lubrication NA LP
** Welcome to Freudenberg  Without Freudenberg, indoor air would not be as clean, cars would not drive and wounds would not heal as quickly. And these are just three examples from thousands of our applications.
** Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 51,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
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