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Technical Support IT Consultant

Self-Service Program Lead - Digital Customer Experience

Job in Londonderry, Rockingham County, New Hampshire, 03053, USA
Listing for: Liberty
Full Time position
Listed on 2026-01-15
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
  • IT/Tech
    Technical Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading utility company in Londonderry, NH, is seeking a Program Manager, Self-Service to enhance customer service channels through innovative technology projects. The role includes planning and executing initiatives aimed at improving customer experience and adoption in areas such as IVR systems and mobile applications. With at least 5 years of relevant experience required, the ideal candidate possesses strong project management skills and a deep understanding of automation trends.

This position also offers a range of benefits, including a 401k plan and comprehensive insurance options.
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