Warehouse Team Leader

Warehouse Team Leader About Gate Gourmet

Gate Gourmet is the world's largest independent airline catering provider and the core business of gategroup. Through our eleven associated brands, we deliver a comprehensive range of products and services for virtually any onboard need. Operating from approximately 120 airport locations worldwide, we serve over 270 customers and provide more than 200 million meals annually.

We're seeking a Warehouse Team Leader to support our Manager, Warehouse & Goods Receiving/IDS in overseeing warehouse operations, inventory management, and the full goods receiving process—from storage and picking to packing and internal distribution. This role is essential in driving both short‑ and long‑term operational goals and KPIs. When required, you'll deputise for the Manager across our GGHN and Radius Park facilities.

• Support day‑to‑day warehouse and goods receiving operations
• Maintain accurate ERP system transactions and data, ensuring warehouse mapping compliance
• Conduct quality control checks on incoming goods and coordinate supplier returns when necessary
• Deliver goods to internal customers in line with agreed Service Level Agreements

• Work closely with Ordering and IDS teams to monitor stock levels against Days on Hand data
• Ensure minimum/maximum stock levels are maintained and business KPIs are achieved
• Implement First Expiry First Out (FEFO) principles and actively manage expiry dates
• Track material waste and deadstock, making proactive stock level adjustments

• Manage daily work assignments for warehouse and goods receiving staff according to rosters
• Conduct daily team briefings
• Pick and pack orders for internal customers including Dispatch, Assembly units, and Hot Kitchen
• Work flexibly across different warehouse areas (Freezers, Chiller, Ambient, and Radius Park) as needed

• Ensure adherence to health and safety, food safety, security, and HACCP regulations
• Support unit finance regulations and audit criteria
• Report all incidents and accidents promptly
• Maintain gate
  
  OPEX (operational excellence) standards

• Minimum 2 years of relevant operational experience
• Experience leading teams in fast‑paced environments
• Previous warehousing experience, ideally within food manufacturing
• Exceptional attention to detail and accuracy
• Strong team management capabilities
• Proficient IT skills, including Microsoft Office applications
• Proactive, flexible approach with sound analytical and problem‑solving abilities

• Degree‑level education
• Forklift truck license and/or assisted lift equipment certification
• Food hygiene, security, and health & safety qualifications
• Knowledge of Dangerous Goods Handling and aviation security
• Advanced Excel skills

• Free onsite parking
• Complimentary meals and refreshments
• Free uniform provided
• Life Assurance
• Employee Assistance Programme
• Competitive holiday entitlement
• Competitive Pension Scheme from day one
• Forklift allowance (upon successful completion of training)