Air Import Operator

Job Title:
Air Import Operator (4 on 4 off)

Location:
Heathrow, TW14

Salary: £35,000 – £40,000 DOE

Our client is seeking a highly organised and detail‑oriented Air Import Operator to join their busy Air Freight Operations team based near Heathrow Airport. Working on a 4 on 4 off shift pattern, you will be responsible for managing air import shipments from arrival through to final delivery, ensuring compliance with customs regulations and delivering exceptional service to our customers.

• Manage end-to-end air import shipments, from pre-alert through to final delivery.
• Monitor incoming freight and coordinate cargo collection from airlines/handling agents.
• Complete and process customs entries in accordance with UK customs regulations.
• Liaise with airlines, handling agents, transport providers, and overseas offices.
• Arrange final mile deliveries and coordinate with UK transport teams.
• Ensure accurate documentation including AWB, manifests, and customs paperwork.
• Track and update shipments in the freight management system.
• Communicate shipment status updates with customers and internal stakeholders.
• Resolve operational issues, delays, or discrepancies promptly.
• Ensure compliance with HMRC regulations, aviation security, and company procedures.
• Maintain accurate operational and billing records.

• Previous experience in Air Import operations within a freight forwarding environment.
• Strong understanding of UK customs procedures and CDS entries.
• Experience working with airlines, ground handlers, and airport procedures.
• Familiarity with cargo systems (e.g., ASM Sequoia, Cargo Wise, or similar).
• Strong communication skills with a customer‑focused approach.
• Knowledge of CDS customs entries.

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit in the UK & USA for permanent jobs. WR is acting as an Employment Agency in relation to this vacancy. Tagged as: 4 on 4 off, Air Freight, customs clearance, Freight Forwarding, imports, Logistics