H2S PSV Bus Driver

Job purpose:

A PSV Company bus driver is responsible for driving a passenger‑carrying vehicle (PCV) and providing good customer service and a safe and comfortable journey throughout the network of HATS buses.

• Ensure safety and wellbeing of clients throughout the journey and handover.
• Ensure that the high visibility PPE is always worn in vehicle movement areas.
• Ensure that speed limits are observed within bus depots and school premises.
• Check the condition of the vehicle prior to commencing service.
• Carry out the safety walk round check.
• Ensure that any defect in the vehicle or equipment is reported as soon as possible to the right person.
• Complete the Vehicle Defect Card or enter the defect on the electronic ticket machine (depending on location).
• Ensure that the vehicle is clean and tidy before starting service.
• Comply with the laws and company regulations regarding the use of mobile phones, smoking in company vehicles and the use of prohibited equipment (such as games consoles) whilst on duty.
• Be responsible for the health, safety, security, welfare, environmental and fire safety arrangements for yourself, customers, and colleagues (including attendance at safety briefings and training as required).
• Ensure all safety accidents/incidents are reported using the company's reporting procedure.
• Ensure a full understanding of emergency and evacuation plans.
• Ensure your bus cab area is always kept in a safe and tidy condition.
• Always provide a high standard of customer service.
• Provide customers on the bus any information that may help them during their journey (e.g. road closures and diversions).
• Behave in a friendly and professional way to customers and colleagues.
• Recognise and assist with the additional needs of children and vulnerable adults, the elderly, infirm or disabled.
• Drive the Company's vehicles in a safe, legal, and professional way.
• Drive to the set timetable, not running early or late, when it is safe to do so.
• Keep up to date with road closures, diversions or special events which may affect the service (e.g. reading notices, attending briefings, listening to instructions of Supervisors).
• Ensure that a valid driving licence and CPC licence is held at all times and is available for inspection by a member on staff of the Company.
• Ensure your driver's licence has a D1 category with no restrictions and CPC licence is in date and valid for the vehicle type you are driving.
• Ensure your licence has the required medical renewals up to date.
• Any change to the licence which may affect your entitlement to drive is communicated to your line manager (e.g., sickness, injury or conviction).
• Make your licence available for inspection every 6‑month period.
• Report for work at the correct time and location with the correct equipment.
• Ensure that the company dress code is correctly observed when on duty.
• Do not report for work when overtired or under the influence of alcohol or drugs.
• Ensure that the relevant notification procedures are followed in the event of absence from work.
• Report all safety, security, driving and customer service incidents to the line manager as soon as possible.
• Report all incidents on the road likely to affect the service as soon as it is safe to do so (e.g. road closures, accidents, emergencies, highway repairs).
• Take part in a yearly appraisal.
• Provide feedback ideas about how services can be improved to your line manager.
• Always ensure adherence to all HATS policies and procedures.
• Undertake any reasonable request made by the Company.

• Valid current UK (or acceptable other) drivers' licence
• No greater than 6 penalty points
• Good understanding of written and spoken English language
• Proven eligibility to work in the UK
• Able to provide suitable references
• Able to prove their identity PCV/PSV driving licence
• Professional driving experience
• Has received 7 hours of DCPC training each year
• Basic secondary school education or equivalent
• Prepared to undertake training such as NVQ as required
• Ability to drive a vehicle to a competent and safe standard
• Good written and verbal communication skills using English language at ESOL entry level 2

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