Fleet Support Coordinator

Fleet Support Coordinator

Heathrow

£32,500 per annum

12‑Month Fixed Term Contract

24/7 Shift Pattern – see below for hours of work (40 per week)

Would you like to join this leading organisation within the vehicle maintenance and aviation support sector as a Fleet Support Coordinator at Heathrow on a fixed‑term basis?

This role is ideal for a customer‑focused professional with experience in fleet, logistics, or call centre environments, looking to work in a fast‑paced, operational setting.

• Provide telephone support to customers regarding fleet availability and incidents
• Manage breakdowns, defects, and service status updates
• Coordinate SLA recovery plans and escalate safety or operational risks when required
• Liaise with customers, suppliers, and subcontractors on repairs and vehicle status
• Raise jobs, service requests, and purchase orders using SAP
• Maintain accurate records of fleet activity and service costs

• Previous customer service or call centre experience
• Understanding of fleet, vehicle maintenance, or logistics operations
• Experience using SAP or similar systems
• Strong communication, organisation and problem‑solving skills
• Confident working within a 24/7 shift environment

• Salary of £32,500
• 6% employer pension contribution
• Life assurance (3× salary)
• Private medical cover
• Employee Assistance Programme Shift Pattern

  Rotating day and night shifts across a four‑week cycle:

  • Days: 05:30–17:30 or 06:00–18:00
  • Nights: 17:30–05:30 or 18:00–06:00
  • 4 on then 4 off

  Apply now