Air Import Specialist

Right Now Group are recruiting for an Import Clerk to join a leading freight forwarder based in Heathrow (LHR - Polar Park).

• Manage and complete import files to required company standards
• Monitor and action import-related emails in a timely manner
• Handle import entries and ensure regulatory compliance
• Issue import quotations and take bookings directly with customers
• Produce collection and delivery notes
• Liaise daily with customers, warehouses, and customs officials to ensure smooth operations
• Manage ERTS (Enhanced Remote Transit Shed) processes
• Check, calculate, and charge storage costs accurately
• Oversee charging and costing of import jobs
• Provide support, guidance, and training to colleagues on import processes

• Minimum 2-3 years'
  Air Import experience (essential)
• Ability to handle quotations, bookings, and full import processes independently
• Knowledge of Sequoia and NCTS systems desirable
• Break-bulk experience advantageous
• Strong customer service and communication skills
• Excellent attention to detail and ability to work under pressure
• Proactive, self-motivated, and capable of mentoring others

• Salary: £32,000 - £40,000 (depending on experience)
• Shift: Monday - Friday
• Hours: 09:00 - 17:30
• Additional Information: Excellent opportunity to make a real impact in shaping the imports team and processes