Duty Manager - West

GoNow, Little London, England, United Kingdom

My client, a 5
* Leisure Management company operating high‑end luxury residential developments across London, is now recruiting for Duty Managers/Personal Trainers. The role of Duty Manager is to assist in managing the daily operation of the leisure facility that sits within the private estates. These beautiful leisure facilities host a Gym with unrivalled top‑of‑the‑range equipment, a stunning swimming pool with a sauna/spa, an extensive group exercise programme, personal training, beauty therapy rooms, plus areas for relaxation.

As a Duty Manager, you will be responsible for delivering the highest levels of customer service to all residents, guests and external contractors at the development and will be the first and main point of contact for all queries within the club. Your key day‑to‑day duties involve the operation of the entire club facility and reporting into the Club & Spa Manager.

The job is a blend of operational duties, fitness and front‑of‑house. There is a great opportunity to drive PT as well, with many of the residents being high‑net‑worth individuals. The hourly rate on offer is £13.85 per hour, with an additional £14 (pro‑rata) per hour class when instructing on shifts and the PT rate is £30 per session (no rent etc).

On target earnings on a full‑time basis are £27‑30k, which has been exceeded by those successfully driving personal training. This unique hybrid position of Duty Manager / Personal Trainer offers two career pathways – leisure management and developing a successful PT client base – both equally available from this role.

We are recruiting for 2x 24 hour per week contract.

• Significant experience within a similar role in the Health and Fitness Industry and working in a 5
  * environment
• Excellent customer service, communication, and interpersonal skills required
• Ability to handle multiple tasks at one time, often switching from one to another
• Must be detail‑oriented, friendly and organized
• Level 2 Gym Instructor / Level 3 Personal Trainer with Group Exercise
• First Aid and/or RLSS Emergency Responder qualified is desirable; training can be provided if required
• Health and Safety experience within a leisure facility
• Be adaptable and able to work well in a team

This role will require a mixture of shifts, including early, mid and late, with a rotation on weekends.

This employer offers a fantastic working culture, personal development opportunities and the potential to earn additional income through personal training and group exercise classes.

Entry level

Full‑time

Management

Strategic Management Services