Senior Software Engineer – AWS Connect​/Lex

AWS Contact

Centre/Amazon Connect-Software Engineer Contract|12months|Hybrid(UK?based) Upto £700perdayInsideIR
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We’re partnering with a major UK enterprise expanding its AWS Contact Centre engineering capability. The team is building new features and services across multiple Amazon Connect instances and needs hands?onSenior Software Engineers who can design, build and support scalable, production?grade solutions.

This role is fully engineering? focused—
notanarchitectposition
. You’ll be coding daily, working with Amazon Connect, Lex, Lambdas and modern Type Script/Python across serverless architectures.

If you’re a hands?on engineer with strong Amazon Connect/Lex experience and want to build real, high?impact products in a large?scale environment, we’d love to hear from you.

You will work with cross?functional product and engineering teams to:

• Design, develop and enhance services using Amazon Connect
  , Amazon Lex
  , Contact Flows
  , Lambda
  , and LLM?driven capabilities
• Build new features and maintain existing products across multiple Connect environments
• Write clean, maintainable code in Type Script ,
  Java Script , and Python
• Implement Dev Ops best practices:
  CI/CD
  , automated testing, monitoring, infrastructure?as?code
• Participate in code reviews and uphold strong engineering standards
• Troubleshoot complex issues across AWS services, contact flows and application layers
• Stay current with emerging AWS and AI technologies to support continuous improvement

• Proven experience as Senior Software Engineer
• Hands?on AWS engineering, especially:
• Amazon Connect
• Contact Flows/IVR
• Amazon Lex
• Lambda(Node/Python)
• Strong coding ability in Type Script , modern JavaScript frameworks and Python
• Experience integrating contact centre technologies into enterprise systems
• Solid grounding in serverless
  , CI/CD
  , monitoring
  , and cloud?native engineering
• Excellent problem?solving skills and communication

• Experience with LLMs or AWS AI/ML services
• Knowledge of microservices and secure cloud engineering
• Experienced delivering within Agile teams

• 12?month contract
• Hybrid
  –3 days in London
• Upto £700/day

If you’re a hands?on engineer with strong Amazon Connect/Lex experience and want to build real, high?impact products in a large?scale environment, we’d love to hear from you.

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